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如果你是一名IT職員,你想升職嗎?你想成為一名專業的IT技術專家嗎?那就趕緊報名參加Salesforce的CRT-261考證考試認證吧!你也知道這個認證對你們來說是多麼的重要,不要擔心考不過,不要懷疑自己的能力,只要參加了Salesforce的CRT-261考證考試認證。所有的備考問題都來找Royalholidayclubbed,它是一家專業的IT認證培訓網站,有了它在,你考試難題將不攻而破,Royalholidayclubbed Salesforce的CRT-261考證考試認證培訓資料可以幫助你輕鬆的應對考試,它幫助過的考生數不勝數,保證100%成功,還不趕緊行動,點擊Royalholidayclubbed,早日實現你的IT夢吧。 而且,Royalholidayclubbed已經幫助過無數的考生,並得到了大家的信賴和表揚。所以,不要懷疑Royalholidayclubbed的CRT-261考證考古題的品質了。 Salesforce的CRT-261考證考試培訓資料是每個考生必備的考前學習資料,有了這份資料,考生們就可以義無反顧的去考試,這樣考試的壓力也就不用那麼大,而Royalholidayclubbed這個網站裏的培訓資料是考生們最想要的獨一無二的培訓資料,有了Royalholidayclubbed Salesforce的CRT-261考證考試培訓資料,還有什麼過不了。

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Royalholidayclubbed提供的培訓工具包含關於Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant考證認證考試的學習資料及類比訓練題,更重要的是還會給出跟考試很接近的練習題和答案。 所以現在很多人都選擇參加CRT-261 新版題庫上線資格認證考試來證明自己的實力。但是要想通過CRT-261 新版題庫上線資格認證卻不是一件簡單的事。

很多準備參加Salesforce CRT-261考證 認證考試的考生在網上也許看到了很多網站也線上提供有關Salesforce CRT-261考證 認證考試的資源。但是我們的Royalholidayclubbed是唯一一家由頂尖行業專家研究的參考材料研究出來的考試練習題和答案的網站。我們的資料能確保你第一次參加Salesforce CRT-261考證 認證考試就可以順利通過。

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CRT-261 PDF DEMO:

QUESTION NO: 1
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C

QUESTION NO: 2
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

Microsoft DP-100 - 通過這些使用過產品的人的回饋,證明我們的Royalholidayclubbed的產品是值得信賴的。 親愛的廣大考生,你有沒有想過參與任何Salesforce的Microsoft MS-900-KR考試的培訓課程嗎?其實你可以採取措施一次通過認證,Royalholidayclubbed Salesforce的Microsoft MS-900-KR考試題培訓資料是個不錯的選擇,本站虛擬的網路集訓和使用課程包涵大量你們需要的考題集,完全可以讓你們順利通過認證。 如果你選擇了Royalholidayclubbed,Royalholidayclubbed可以確保你100%通過Salesforce Salesforce Service-Cloud-Consultant 認證考試,如果考試失敗,Royalholidayclubbed將全額退款給你。 Cisco 350-401 - 我們Royalholidayclubbed網站的培訓資料是沒有網站可以與之比較的。 SAP C-S4PM-2504 - 不同的方式是可以達到相同的目的的,就看你選擇什麼樣的方式,走什麼樣的路。

Updated: May 28, 2022

 

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Revised: 21 Oct 2007

 

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