Service-Cloud-Consultant證照考試 & Salesforce Certified Service-Cloud-Consultant通過考試 - Royalholidayclubbed

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當別人在不斷努力讓提高職業水準時，如果你還在原地踏步、安於現狀，那麼你就會被淘汰掉。要想穩固自己的職位，需要不斷提升自己的職業能力，跟上別人的步伐，你才能使自己不太落後於別人。在如今這個人才濟濟的社會，穩固自己的職位是最好的生存方法。

Salesforce Service-Cloud-Consultant證照考試 - 為了不讓成功與你失之交臂，趕緊行動吧。

對於 Salesforce的Service-Cloud-Consultant證照考試考試認證每個考生都很迷茫。每個人都有自己不用的想法，不過總結的都是考試困難之類的，Salesforce的Service-Cloud-Consultant證照考試考試是比較難的一次考試認證，我相信大家都是耳目有染的，不過只要大家相信Royalholidayclubbed，這一切將不是問題，Royalholidayclubbed Salesforce的Service-Cloud-Consultant證照考試考試培訓資料是每個考生的必備品，它是我們Royalholidayclubbed為考生們量身訂做的，有了它絕對100%通過考試認證，如果你不相信，你進我們網站看一看你就知道，看了嚇一跳，每天購買率是最高的，你也別錯過，趕緊加入購物車吧。

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Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D

QUESTION NO: 2
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A

QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A

QUESTION NO: 4
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A

QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C

目前Salesforce的CIPS L4M5認證考試真的是一門人氣很高的考試。應大家的要求，Royalholidayclubbed為參加Salesforce CPQ-301考試的考生專門研發出了一種高效率的學習方法。 Salesforce ADX261 - 那麼，應該怎麼辦才好呢？沒關係。 Oracle 1Z0-1079-24 - 这是经过很多人证明过的事实。您是否感興趣想通過ACFE CFE-Fraud-Prevention-and-Deterrence考試，然后開始您的高薪工作？Royalholidayclubbed擁有最新研發的題庫問題及答案，可以幫助數百萬的考生通過ACFE CFE-Fraud-Prevention-and-Deterrence考試并獲得認證。

Updated: May 28, 2022

by RHC.

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