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Service-Cloud-Consultant新版題庫上線 & Service-Cloud-Consultant熱門考題 - Salesforce Service-Cloud-Consultant學習指南 - Royalholidayclubbed
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本站提供PDF版本和軟件本版的Service-Cloud-Consultant - Salesforce Certified Service cloud consultant新版題庫上線題庫，PDF版本的方便打印，而對于軟件版本的Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant新版題庫上線題庫可以模擬真實的考試環境，方便考生選擇。 Royalholidayclubbed已經獲得了很多認證行業的聲譽，因為我們有很多的Salesforce的Service-Cloud-Consultant 權威認證考古題，Service-Cloud-Consultant 權威認證學習指南，Service-Cloud-Consultant 權威認證考古題，Service-Cloud-Consultant 權威認證考題答案，目前在網站上作為最專業的IT認證測試供應商，我們提供完善的售後服務，我們給所有的客戶買的跟蹤服務，在你購買的一年，享受免費的升級試題服務，如果在這期間，認證測試中心Salesforce的Service-Cloud-Consultant 權威認證試題顯示修改或者別的，我們會提供免費為客戶保護，顯示Salesforce的Service-Cloud-Consultant 權威認證考試認證是由我們Royalholidayclubbed的IT產品專家精心打造，有了Royalholidayclubbed的Salesforce的Service-Cloud-Consultant 權威認證考試資料，相信你的明天會更好。
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Salesforce Service-Cloud-Consultant新版題庫上線 - 我想你應該就是這樣的人吧。
Salesforce Service-Cloud-Consultant新版題庫上線 認證考試是個檢驗IT專業知識的認證考試。Royalholidayclubbed是個能幫你快速通過Salesforce Service-Cloud-Consultant新版題庫上線 認證考試的網站。在您考試之前使用我們提供的針對性培訓和測試練習題和答案，短時間內你會有很大的收穫。
如果你使用了在Royalholidayclubbed的Service-Cloud-Consultant新版題庫上線考古題之後還是在Service-Cloud-Consultant新版題庫上線認證考試中失敗了，那麼你可以拿回你當初購買資料時需要的全部費用。這就是Royalholidayclubbed對廣大考生的承諾。
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
通過Salesforce CompTIA CAS-005 認證考試是有一定的難度的，需要過硬的IT知識和經驗，因為畢竟Salesforce CompTIA CAS-005 認證考試是權威的檢驗IT專業知識的考試。 如果你不知道應該用什麼資料，那麼試一下Royalholidayclubbed的Google Chrome-Enterprise-Administrator考古題吧。 Palo Alto Networks XDR-Engineer - 經過眾人多人的使用結果證明，Royalholidayclubbed通過率高達100%，Royalholidayclubbed是唯一適合你通過考試的方式，選擇了它，等於創建將了一個美好的未來。 我們還提供可靠和有效的軟件版本Cisco 300-410題庫資料，幫助您模擬真實的考試環境，以方便考生掌握最新的Salesforce Cisco 300-410考試資訊。 Salesforce的PRAXIS Business-Education-Content-Knowledge-5101考試是IT行業之中既流行也非常重要的一個考試，我們準備了最優質的學習指南和最佳的線上服務，特意為IT專業人士提供捷徑，Royalholidayclubbed Salesforce的PRAXIS Business-Education-Content-Knowledge-5101考題涵蓋了所有你需要知道的考試內容和答案，如果你通過我們Royalholidayclubbed的考題模擬，你就知道這才是你千方百計想得到的東西，並且認為這樣才真的是為考試做準備的
Updated: May 28, 2022
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