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我們Royalholidayclubbed網站是個歷史悠久的Salesforce的Service-Cloud-Consultant題庫考試認證培訓資料網站。在認證IT行業已經有很久了,所以才有今天赫赫有名的地位及知名度,這都是幫助那些考生而得到的結果。我們的Salesforce的Service-Cloud-Consultant題庫考試認證培訓資料包含試題及答案,這些資料是由我們資深的IT專家團隊通過自己的知識及不斷摸索的經驗而研究出來的,它的內容有包含真實的考試題,如果你要參加Salesforce的Service-Cloud-Consultant題庫考試認證,選擇Royalholidayclubbed是無庸置疑的選擇。 快登錄Royalholidayclubbed網站吧!這里有大量的學習資料試題和答案,是滿足嚴格質量標準的考試題庫,涵蓋所有的Salesforce Service-Cloud-Consultant題庫考試知識點。客戶成功購買我們的Service-Cloud-Consultant題庫題庫資料之后,都將享受一年的免費更新服務,一年之內,如果您購買的Service-Cloud-Consultant題庫學習資料更新了,我們將免費發送最新版本的到您的郵箱。 有了它你就可以毫不費力的通過了這麼困難的Salesforce的Service-Cloud-Consultant題庫考試認證。

Salesforce Service-Cloud-Consultant題庫是其中的重要認證考試之一。

Salesforce Service Cloud Consultant Service-Cloud-Consultant題庫 - Salesforce Certified Service cloud consultant 來吧,你將是未來最棒的IT專家。 現在你還可以嘗試在Royalholidayclubbed的網站上免費下載我們您提供的Salesforce Service-Cloud-Consultant 考題資訊 認證考試的測試軟體和部分練習題和答案來。Royalholidayclubbed能為你提供一個可靠而全面的關於通過Salesforce Service-Cloud-Consultant 考題資訊 認證考試的方案。

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Salesforce Service-Cloud-Consultant題庫 - 但是事實情況是它通過率確很低。

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為什麼我們領先於行業上的其他網站? 因為我們提供的資料覆蓋面更廣,品質更高,準確性也更高。所以Royalholidayclubbed是你參加Salesforce Service-Cloud-Consultant題庫 認證考試的最好的選擇,也是你成功的最好的保障。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C

QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A

QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D

QUESTION NO: 4
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D

QUESTION NO: 5
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A

不放棄下一秒就是希望,趕緊抓住您的希望吧,選擇Salesforce Service-Cloud-Consultant考古題,助您順利通過考試! Royalholidayclubbed是個很好的為Salesforce Microsoft MB-820 認證考試提供方便的網站。 雖然我們的Palo Alto Networks PSE-SASE考古題通過率高達98%,但是我們有退款保證來保護客戶的利益,如果您的Palo Alto Networks PSE-SASE考試失敗了,我們退還你的購買費用,所有考生可以放心購買。 Royalholidayclubbed就是一個可以滿足很多參加Salesforce Huawei H20-692_V2.0 認證考試的IT人士的需求的網站。 你是否正在為通過Salesforce Microsoft AZ-204認證考試而奮鬥?想早點實現通過Salesforce Microsoft AZ-204認證考試的目標嗎?你可以選擇我們的Royalholidayclubbed為你提供的培訓資料。

Updated: May 28, 2022

 

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Revised: 21 Oct 2007

 

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