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CRT-261權威考題，Salesforce CRT-261考試指南 - Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
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你想过怎么样才能更轻松地通过Salesforce的CRT-261權威考題认证考试吗？你发现诀窍了吗？如果你不知道怎么办的话，我来告诉你。其實通過考試的方法有很多種。努力學習考試要求的所有的相關知識就是其中的一種方法。 我們Royalholidayclubbed提供的考試練習題和答案覆蓋面相當大，正確率可達100%。雖然有很多類似網站，也許他們可以為你提供學習指南以及線上服務，但我們Royalholidayclubbed是領先這些眾多網站的。 第三，Royalholidayclubbed的考古題保證考生一次就通過考試，如果考生考試失敗則全額退款。
Salesforce Service Cloud Consultant CRT-261 Royalholidayclubbed還會為你提供一年的免費更新服務。
在你還在猶豫選擇我們Royalholidayclubbed之前，你可以先嘗試在我們Royalholidayclubbed免費下載我們為你提供的關於Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant權威考題認證考試的部分考題及答案。 我們根據Salesforce CRT-261 考古题推薦的考試科目的不斷變化，也會不斷的更新我們的培訓資料，會提供最新的考試內容。Royalholidayclubbed可以為你免費提供24小時線上客戶服務，如果你沒有通過Salesforce CRT-261 考古题推薦的認證考試，我們會全額退款給您。
Royalholidayclubbed不僅可以成就你的夢想，而且還會為你提供一年的免費更新和售後服務。Royalholidayclubbed給你提供的練習題的答案是100%正確的，可以幫助你通過Salesforce CRT-261權威考題的認證考試的。你可以在網上免費下載Royalholidayclubbed為你提供的部分Salesforce CRT-261權威考題的認證考試的練習題和答案作為嘗試。
Salesforce CRT-261權威考題 - 得到這個考試的認證資格，你可以得到很大的好處。
想要通過Salesforce的CRT-261權威考題考試並取得CRT-261權威考題的認證資格嗎？Royalholidayclubbed可以保證你的成功。準備考試的時候學習與考試相關的知識是很有必要的。但是，更重要的是，要選擇適合自己的高效率的工具。Royalholidayclubbed的CRT-261權威考題考古題就是適合你的最好的學習方法。這個高品質的考古題可以讓你看到不可思議的效果。如果你擔心自己不能通過考試，快點擊Royalholidayclubbed的網站瞭解更多的資訊吧。
只要你支付了你想要的考古題，那麼你馬上就可以得到它。Royalholidayclubbed網站有你最需要的，也是最適合你的考試資料。
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
AVIXA CTS - 作為IT認證考試相關資料的專業提供者，Royalholidayclubbed一直在為考生們提供優秀的參考資料，並且幫助了數不清的人通過了考試。 Amazon AIF-C01-KR題庫可以在您考前模擬真實的考試環境，也是最有效的考古題。 CompTIA CNX-001 - Royalholidayclubbed的強大考古題是IT技術專家們多年來總結出來的經驗和結果，站在這些前人的肩膀上，會讓你離成功更進一步。 SAP C_IBP_2502 - 我們的Royalholidayclubbed是一個為多種IT認證考試的人提供準確的考試材料的專業網站。 如果您不相信我們，可以先下載我們的免費PDF試用版的VMware 2V0-32.24問題和答案，我們將保證您100%成功。
Updated: May 28, 2022
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