CRT-261考古题推薦，CRT-261考題寶典 - Salesforce CRT-261最新題庫 - Royalholidayclubbed

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它能給你100%的信心，讓你安心的參加考試。Royalholidayclubbed的IT專家團隊利用他們的經驗和知識不斷的提升考試培訓材料的品質來滿足考生的需求，保證考生順利地通過第一次參加的Salesforce CRT-261考古题推薦認證考試。通過購買Royalholidayclubbed的產品你總是能夠更快得到更新更準確的考試相關資訊。 Royalholidayclubbed的CRT-261考古题推薦資料不僅能讓你通過考試，還可以讓你學到關於CRT-261考古题推薦考試的很多知識。Royalholidayclubbed的考古題把你應該要掌握的技能全都包含在試題中，這樣你就可以很好地提高自己的能力，並且在工作中更好地應用它們。 Salesforce CRT-261考古题推薦認證考試是目前IT人士報名參加的考試中很受歡迎的一個認證考試。

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在真實的生命裏，每樁偉業都有信心開始，並由信心跨出第一步。當你懷疑自己的知識水準，而在考試之前惡補時，你是否想到如何能讓自己信心百倍的通過這次 Salesforce的CRT-261考古题推薦考試認證，不要著急，Royalholidayclubbed就是唯一能讓你通過考試的培訓資料網站，它的培訓資料包括試題及答案，它的通過率100%，有了Royalholidayclubbed Salesforce的CRT-261考古题推薦考試培訓資料，你就可以跨出你的第一步，等到考試後獲得認證，你職業生涯的輝煌時期將要開始了。

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CRT-261 PDF DEMO:

QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 3
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

這些都是很重要的考試，你想參加哪一個呢？我們在這裏說一下Amazon SOA-C02-KR認證考試。 VMware 250-599 - 你可以點擊Royalholidayclubbed的網站下載考古題的demo。想參加EMC NCP-AIO認證考試嗎？想取得EMC NCP-AIO認證資格嗎？沒有充分準備考試的時間的你應該怎麼通過考試呢？其實也並不是沒有辦法，即使只有很短的準備考試的時間你也可以輕鬆通過考試。經過考試認證數據中心顯示，Royalholidayclubbed提供最準確和最新的IT考試資料，幾乎包括所有的知識點，是最好的自學練習題，幫助您快速通過Huawei H20-695_V2.0考試。想獲得各種IT認證證書？為什么不嘗試Royalholidayclubbed的Salesforce Supermicro SDLCSA最新考古題？所有的問題和答案由資深的IT專家針對相關的Supermicro SDLCSA認證考試研究出來的。

Updated: May 28, 2022

by RHC.

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