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CRT-261考題 & CRT-261學習筆記 - CRT-261題庫更新 - Royalholidayclubbed
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適當的選擇培訓是成功的保證，但是選擇是相當重要的，Royalholidayclubbed的知名度眾所周知，沒有理由不選擇它。當然，如果涉及到完善的培訓資料給你，如果你不適用那也是沒有效果的，所以在利用我們Royalholidayclubbed的培訓資料之前，你可以先下載部分免費試題及答案作為試用，這樣你可以做好最真實的考試準備，以便輕鬆自如的應對測試，這也是為什麼成千上萬的考生依賴我們Royalholidayclubbed的重要原因之一，我們提供的是最好最實惠最完整的考試培訓資料，以至於幫助他們順利通過測試。 請早點擁有它把，它能讓你通過你的第一次參加的Salesforce CRT-261考題 認證考試。目前最新的Salesforce CRT-261考題 認證考試的考試練習題和答案是Royalholidayclubbed獨一無二擁有的。 CRT-261考題考試是IT行業的當中一個新的轉捩點，你將成為IT行業的專業高端人士，隨著資訊技術的普及和進步，你們會看到有數以計百的線上資源，提供Salesforce的CRT-261考題考題和答案，而Royalholidayclubbed卻遙遙領先，人們選擇Royalholidayclubbed是因為Royalholidayclubbed的Salesforce的CRT-261考題考試培訓資料真的可以給人們帶來好處，能幫助你早日實現你的夢想！
Salesforce Service Cloud Consultant CRT-261 Royalholidayclubbed是可以帶你通往成功之路的網站。
RoyalholidayclubbedのCRT-261 - Certification Preparation for Service Cloud Consultant考題考古題是最可信的资料。 Royalholidayclubbed就是眾多線上培訓網站之一。Royalholidayclubbed的線上培訓有著多年的經驗，可以為參加Salesforce CRT-261 熱門證照 認證考試的考生提供高品質的學習資料，來能滿足考生的所有需求。
一直想要提升自身的你，有沒有參加CRT-261考題認證考試的計畫呢？如果你想參加這個考試，你準備怎麼準備考試呢？也許你已經找到了適合自己的參考資料了。那麼，什麼資料有讓你選擇的價值呢？你選擇的是不是Royalholidayclubbed的CRT-261考題考古題？如果是的話，那麼你就不用再擔心不能通過考試了。
Salesforce CRT-261考題 - 如果你有夢想就去捍衛它。
CRT-261考題認證考試是Salesforce 的認證考試中分量比較重的一個。但是要通過Salesforce CRT-261考題認證考試不是那麼簡單。Royalholidayclubbed為了給正在為CRT-261考題認證考試的備考的考生減輕壓力，節約時間和精力，專門研究了多種培訓工具，所以在Royalholidayclubbed你可以選擇適合你的快速培訓方式來通過考試。
那麼，你就需要不斷提升自己，鍛煉自己。在IT行業中工作的你，通過什麼方法來實現自己的夢想呢？其中，參加IT認定考試並獲得認證資格，就是你提升自己水準的一種方式。
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
SAP C-BCSBS-2502 - Royalholidayclubbed的產品是一個很可靠的培訓工具。 WGU Scripting-and-Programming-Foundations - 你對Royalholidayclubbed瞭解多少呢？你有沒有用過Royalholidayclubbed的IT考試考古題，或者你有沒有聽到周圍的人提到過Royalholidayclubbed的考試資料呢？作為IT認證考試的相關資料的專業提供者，Royalholidayclubbed肯定是你見過的最好的網站。 而Royalholidayclubbed是一個能幫助你成功通過Salesforce Microsoft SC-401 的網站。 你可以先從通過Oracle 1Z0-1109-25認證考試開始，因為這是Salesforce的一個非常重要的考試。 在Royalholidayclubbed的網站上你可以免費下載Royalholidayclubbed為你提供的關於Salesforce SAP C_BCSBS_2502 認證考試學習指南和部分練習題及答案作為嘗試。
Updated: May 28, 2022
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