CRT-261參考資料 - Salesforce新版CRT-261題庫 & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

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我們Royalholidayclubbed的IT認證考題擁有多年的培訓經驗，Royalholidayclubbed Salesforce的CRT-261參考資料考試培訓資料是個值得信賴的產品，我們的IT精英團隊不斷為廣大考生提供最新版的CRT-261參考資料考試培訓資料，我們的工作人員作出了巨大努力，以確保你們在考試中總是取得好成績，可以肯定的是，Royalholidayclubbed Salesforce的CRT-261參考資料考試材料是為你提供最實際的IT認證材料。作為IT相關認證考試大綱的主要供應商，Royalholidayclubbed的IT專家一直不斷地提供品質較高的產品，不斷為客戶提供免費線上客戶服務，並以最快的速度更新考試大綱。通過Salesforce的CRT-261參考資料考試認證是從事IT行業的人的夢想，如果你想要變夢想為現實，你只需要選擇專業的培訓，Royalholidayclubbed就是一個專業的提供IT認證培訓資料的網站之一，選擇Royalholidayclubbed，它將與你同在，確保你成功，無論追求的是否有所增加，我們Royalholidayclubbed回讓你的夢想變成現實。

關於Salesforce的CRT-261參考資料考試，你一定不陌生吧。

IT行業中很多雄心勃勃的專業人士為了在IT行業中能更上一層樓，離IT頂峰更近一步，都會選擇Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant參考資料這個難度較高的認證考試來獲取通認證證書從而獲得行業認可。只要你認真學習了Royalholidayclubbed的考古題，你就可以輕鬆地通過你想要參加的考試。不管你參加IT認證的哪個考試，Royalholidayclubbed的參考資料都可以給你很大的幫助。

你是可以免費下載Royalholidayclubbed為你提供的部分關於Salesforce CRT-261參考資料認證考試練習題及答案的作為嘗試，那樣你會更有信心地選擇我們的Royalholidayclubbed的產品來準備你的Salesforce CRT-261參考資料 認證考試。快將我們Royalholidayclubbed的產品收入囊中吧。

最近Salesforce的Salesforce CRT-261參考資料認證考試很受歡迎，想參加嗎？

選擇參加Salesforce CRT-261參考資料認證考試是一個明智的選擇，因為有了Salesforce CRT-261參考資料認證證書後，你的工資和職位都會有所提升，生活水準就會相應的提供。但是通過Salesforce CRT-261參考資料認證考試不是很容易的，需要花很多時間和精力掌握好相關專業知識。Royalholidayclubbed是一個制訂Salesforce CRT-261參考資料認證考試培訓方案的專業IT培訓網站。你可以先在我們的網站上免費下載部分部分關於Salesforce CRT-261參考資料認證考試的練習題和答案作為免費嘗試，以便你可以檢驗我們的可靠性。一般，試用Royalholidayclubbed的產品後，你會對我們的產品很有信心的。

它可以避免你為考試浪費過多的時間和精力，助你輕鬆高效的通過考試。即便您沒有通過考試，我們也將承諾全額退款！所以你將沒有任何損失。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

我們Royalholidayclubbed Salesforce的CompTIA 220-1202考試的做法是最徹底的，以及最準確及時的最新的實踐檢驗，你會發現目前市場上的唯一可以有讓你第一次嘗試通過困難的信心。能否成功通過一項想要的認證測試，在于你是否找對了方法，Salesforce Huawei H13-831_V2.0考古題就是你通過考試的最佳方法，讓考生輕松獲得認證。什麼是Royalholidayclubbed Salesforce的Microsoft AI-900-CN考試認證培訓資料？網上有很多網站提供Royalholidayclubbed Salesforce的Microsoft AI-900-CN考試培訓資源，我們Royalholidayclubbed為你提供最實際的資料，我們Royalholidayclubbed專業的人才隊伍，認證專家，技術人員，以及全面的語言大師總是在研究最新的Salesforce的Microsoft AI-900-CN考試，因此，真正相通過Salesforce的Microsoft AI-900-CN考試認證，就請登錄Royalholidayclubbed網站，它會讓你靠近你成功的曙光，一步一步進入你的夢想天堂。對于希望獲得Juniper JN0-637認證的專業人士來說，我們考古題是復習并通過考試的可靠題庫，同時幫助準備參加認證考試考生獲得Juniper JN0-637認證。如果你擁有了Royalholidayclubbed Salesforce的GIAC GCSA考試培訓資料，我們將免費為你提供一年的更新，這意味著你總是得到最新的考試認證資料，只要考試目標有所變化，以及我們的學習材料有所變化，我們將在第一時間為你更新。

Updated: May 28, 2022

by RHC.

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