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MB-230考試證照綜述，MB-230熱門題庫 - Microsoft MB-230參考資料 - Royalholidayclubbed
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Royalholidayclubbed的MB-230考試證照綜述考古題和實際的認證考試一樣，不僅包含了實際考試中的所有問題，而且考古題的軟體版完全類比了真實考試的氛圍。使用了Royalholidayclubbed的考古題，你在參加考試時完全可以應付自如，輕鬆地獲得高分。 這裏有專業的知識，強大的考古題，優質的服務，可以讓你高速高效的掌握知識技能，在考試中輕鬆過關，讓自己更加接近成功之路。你想在IT行業中大顯身手嗎，你想得到更專業的認可嗎？快來報名參加MB-230考試證照綜述資格認證考試進一步提高自己的技能吧。 保證大家通過MB-230考試證照綜述認證考試，如果您失敗，可以享受 100%的退款保證。
Microsoft MB-230考試證照綜述 認證考證書可以給你很大幫助。
你可以現在網上免費下載我們Royalholidayclubbed為你提供的部分Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant考試證照綜述認證考試的考試練習題和答案。 Royalholidayclubbed可以確保你成功通過考試，你是可以大膽地將Royalholidayclubbed加入你的購物車。有了Royalholidayclubbed你的夢想馬上就可以實現了。
Royalholidayclubbed的Microsoft MB-230考試證照綜述 認證考試的考試練習題和答案是由我們的專家團隊利用他們的豐富的知識和經驗研究出來的，能充分滿足參加Microsoft MB-230考試證照綜述 認證考試的考生的需求。你可能從相關的網站或書籍上也看到部分相關培訓材料，但是我們Royalholidayclubbed的Microsoft MB-230考試證照綜述 認證考試的相關資料是擁最全面的，可以給你最好的保障。參加Microsoft MB-230考試證照綜述 認證考試的考生請選擇Royalholidayclubbed為你提供的考試練習題和答案，因為它是你的最佳選擇。
Royalholidayclubbed的Microsoft MB-230考試證照綜述考古題是很好的參考資料。
每個人都有自己的人生規劃，選擇不同得到的就不同，所以說選擇很重要。Royalholidayclubbed Microsoft的MB-230考試證照綜述考試認證培訓資料是幫助每個IT人士實現自己人生宏偉目標的最好的方式方法，它包括了試題及答案，並且和真實的考試題目不相上下，真的是所謂稱得上是最好的別無二選的培訓資料。
Royalholidayclubbed以它強大的考古題得到人們的認可，只要你選擇它作為你的考前復習工具，就會在MB-230考試證照綜述資格考試中有非常滿意的收穫，這也是大家有目共睹的。現在馬上去網站下載免費試用版本，你就會相信自己的選擇不會錯。
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
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Updated: May 28, 2022
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