MB-230認證考試解析，MB-230最新考證 - Microsoft MB-230熱門證照 - Royalholidayclubbed

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Royalholidayclubbed是個一直為你提供最新最準確的Microsoft MB-230認證考試解析認證考試相關資料的網站。為了讓你放心的選擇我們，你在網上可以免費下載Royalholidayclubbed為你提供的部分考試練習題和答案，作為免費嘗試。Royalholidayclubbed是能確保你100%的通過Microsoft MB-230認證考試解析的認證考試。通過Microsoft MB-230認證考試解析認證考試可以給你帶來很多改變。比如工作，生活，都會有很大的提升，因為畢竟MB-230認證考試解析考試是一個Microsoft認證的相當重要的考試，但通過MB-230認證考試解析考試不是那麼簡單的。 Royalholidayclubbed可以為你提供好的培訓工具，為您參加Microsoft MB-230認證考試解析 認證考試提供高品質的參考資料。

這絕對是一個可以保證你通過MB-230認證考試解析考試的資料。

Microsoft的MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant認證考試解析考試培訓資料是每個考生必備的考前學習資料，有了這份資料，考生們就可以義無反顧的去考試，這樣考試的壓力也就不用那麼大，而Royalholidayclubbed這個網站裏的培訓資料是考生們最想要的獨一無二的培訓資料，有了Royalholidayclubbed Microsoft的MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant認證考試解析考試培訓資料，還有什麼過不了。你肯定聽說過Royalholidayclubbed的MB-230 考試資訊考古題吧？但是，你用過嗎？我們經常會聽到“Royalholidayclubbed的考古題真是好資料，多虧了它我才通過了考試”這樣的話。Royalholidayclubbed從使用過考古題的人們那裏得到了很多的好評。

IT考試的認證資格得到了國際社會的廣泛認可。不管你是想升職、加薪，或者只是想提高自己的工作技能，IT認定考試都是你的最佳選擇。怎麼樣，你肯定也是這樣認為的吧。

Microsoft MB-230認證考試解析 - 这是可以保证你一次就成功的难得的资料。

Royalholidayclubbed提供的培訓工具包含關於Microsoft MB-230認證考試解析認證考試的學習資料及類比訓練題，更重要的是還會給出跟考試很接近的練習題和答案。選擇Royalholidayclubbed可以保證你可以在短時間內學習及加強IT專業方面的知識，還可以以高分數通過Microsoft MB-230認證考試解析的認證考試。

彰顯一個人在某一領域是否成功往往體現在他所獲得的資格證書上，在IT行業也不外如是。所以現在很多人都選擇參加MB-230認證考試解析資格認證考試來證明自己的實力。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

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Updated: May 28, 2022

by RHC.

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