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所以,Royalholidayclubbed的MB-230認證題庫考古題吧。你現在十分需要與MB-230認證題庫認證考試相關的歷年考試問題集和考試參考書吧?每天忙於工作,你肯定沒有足夠的時間準備考試吧。所以,你很有必要選擇一個高效率的考試參考資料。

Microsoft MB-230認證題庫 - 這個考古題包含實際考試中可能出現的一切問題。

Royalholidayclubbed提供高品質的最佳學習資料,讓通過Microsoft MB-230認證題庫考試從未如此快速、便宜、和簡單。有了最新詳細的題庫和答案,為您的MB-230認證題庫考試做好充分的準備,我們將保證您在考試中取得成功。在購買前,您還可以下載我們提供的MB-230認證題庫免費DEMO來試用,這是非常有效的學習資料。通過客戶的完全信任,我們為考生提供真實有效的訓練,幫助大家在第一次Microsoft MB-230認證題庫考試中順利通過。

對IT職員來說,沒有取得這個資格那麼會對工作帶來不好的影響。這個考試的認證資格可以給你的工作帶來很多有益的幫助,也可以幫助你晉升。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

SAP C_BCBAI_2502 - 您還可以在Royalholidayclubbed網站下載免費的DEMO試用,這樣您就能檢驗我們產品的質量,絕對是您想要的! 您是否在尋找可靠的學習資料來準備即將來的CompTIA DY0-001考試?如果是的話,您可以嘗試Royalholidayclubbed的產品和服務。 想早點成功嗎?早點拿到Microsoft ISTQB CTAL_TM_001認證考試的證書嗎?快點將Royalholidayclubbed加入購物車吧。 我們的所有產品還不定期推出折扣優惠活動,給考生提供最有效的Microsoft CompTIA N10-009考試學習資料。 Royalholidayclubbed是能確保你100%的通過Microsoft Oracle 1Z0-1079-24的認證考試。

Updated: May 28, 2022

 

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