MB-230考試題庫 - MB-230考試證照綜述，Microsoft Dynamics 365 Customer Service Functional Consultant - Royalholidayclubbed

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這絕對是一個可以保證你通過MB-230考試題庫考試的資料。Royalholidayclubbed向你保證考不過就全額退款。有了這個保證，你完全沒有必要再猶豫到底要不要買這個考古題了。 Microsoft的MB-230考試題庫考試認證一直都是IT人士從不缺席的認證，因為它可以關係著他們以後的命運將如何。Microsoft的MB-230考試題庫考試培訓資料是每個考生必備的考前學習資料，有了這份資料，考生們就可以義無反顧的去考試，這樣考試的壓力也就不用那麼大，而Royalholidayclubbed這個網站裏的培訓資料是考生們最想要的獨一無二的培訓資料，有了Royalholidayclubbed Microsoft的MB-230考試題庫考試培訓資料，還有什麼過不了。 Royalholidayclubbed從使用過考古題的人們那裏得到了很多的好評。

Microsoft Dynamics 365 MB-230 IT考試的認證資格得到了國際社會的廣泛認可。

對于MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant考試題庫認證是評估職員在公司所具備的能力和知識，而如何獲得Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant考試題庫認證是大多數考生面臨的挑戰性的問題。如果你取得了MB-230 認證考試解析認證考試的資格，那麼你就可以更好地完成你的工作。雖然這個考試很難，但是你準備考試時不用那麼辛苦。

作為IT認證考試學習資料的專業團隊，Royalholidayclubbed是您獲得高品質學習資料的來源。無論您需要尋找什么樣子的Microsoft MB-230考試題庫考古題我們都可以提供，借助我們的MB-230考試題庫學習資料，您不必浪費時間去閱讀更多的參考書，只需花費20 – 30小時掌握我們的Microsoft MB-230考試題庫題庫問題和答案，就可以順利通過考試。我們為您提供PDF版本的和軟件版，還有在線測試引擎題庫，其中MB-230考試題庫軟件版本的題庫，可以模擬真實的考試環境，以滿足大家的需求，這是最優秀的MB-230考試題庫學習資料。

所以，快點購買Royalholidayclubbed的Microsoft MB-230考試題庫考古題吧。

Royalholidayclubbed提供的培訓工具包含關於Microsoft MB-230考試題庫認證考試的學習資料及類比訓練題，更重要的是還會給出跟考試很接近的練習題和答案。選擇Royalholidayclubbed可以保證你可以在短時間內學習及加強IT專業方面的知識，還可以以高分數通過Microsoft MB-230考試題庫的認證考試。

不過只要你找對了捷徑，通過考試也就變得容易許多了。這就不得不推薦Royalholidayclubbed的考試考古題了，它可以讓你少走許多彎路，節省時間幫助你考試合格。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

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Updated: May 28, 2022

by RHC.

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