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CIS-CSM Reliable Test Syllabus & CIS-CSM Training Solutions - Servicenow Free Sample CIS-CSM Questions - Royalholidayclubbed
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Royalholidayclubbed is a website which is able to speed up your passing the ServiceNow certification CIS-CSM Reliable Test Syllabus exams. Our ServiceNow certification CIS-CSM Reliable Test Syllabus exam question bank is produced by Royalholidayclubbed's experts's continuously research of outline and previous exam. When you are still struggling to prepare for passing the ServiceNow certification CIS-CSM Reliable Test Syllabus exams, please choose Royalholidayclubbed's latest ServiceNow certification CIS-CSM Reliable Test Syllabus exam question bank, and it will brings you a lot of help. There are a lot of experts and professors in or company in the field. In order to meet the demands of all people, these excellent experts and professors from our company have been working day and night. We can let you spend a small amount of time and money and pass the IT certification exam at the same time.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 2
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 3
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 4
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
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Updated: May 26, 2022
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