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我們保證給你提供最優秀的參考資料讓你一次通過考試。為了永遠給你提供最好的IT認證考試的考古題,Royalholidayclubbed一直在不斷提高考古題的品質,並且隨時根據最新的考試大綱更新考古題。在現在的市場上,Royalholidayclubbed是你最好的選擇。 Salesforce的認證考試最近越來越受到大家的歡迎了。IT認證考試有很多種。 你可以點擊Royalholidayclubbed的網站下載考古題的demo。

Salesforce Service Cloud Consultant Service-Cloud-Consultant 如果你考試失敗,我們會全額退款給你。

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現在有許多IT培訓機構都能為你提供Salesforce Service-Cloud-Consultant考試大綱 認證考試相關的培訓資料,但通常考生通過這些網站得不到詳細的資料。因為他們提供的關於Salesforce Service-Cloud-Consultant考試大綱 認證考試資料都比較寬泛,不具有針對性,所以吸引不了考生的注意力。

Salesforce Service-Cloud-Consultant考試大綱 - 如果你考試失敗,我們會全額退款給你。

當你進入Royalholidayclubbed網站,你看到每天進入Royalholidayclubbed網站的人那麼多,不禁感到意外。其實這很正常的,我們Royalholidayclubbed網站每天給不同的考生提供培訓資料數不勝數,他們都是利用了我們的培訓資料才順利通過考試的,說明我們的Salesforce的Service-Cloud-Consultant考試大綱考試認證培訓資料真起到了作用,如果你也想購買,那就不要錯過我們Royalholidayclubbed網站,你一定會非常滿意的。

我們Royalholidayclubbed Salesforce的Service-Cloud-Consultant考試大綱考試的試題及答案,為你提供了一切你所需要的考前準備資料,關於Salesforce的Service-Cloud-Consultant考試大綱考試,你可以從不同的網站或書籍找到這些問題,但關鍵是邏輯性相連,我們的試題及答案不僅能第一次毫不費力的通過考試,同時也能節省你寶貴的時間。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D

QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B

QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D

QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D

QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A

所有的IT人士都熟悉的Salesforce的VMware 3V0-21.23考試認證,並且都夢想有那頂最苛刻的認證,這是由被普遍接受的Salesforce的VMware 3V0-21.23考試認證的最高級別認證,你可以得到你的職業生涯。 如果你發現我們HRCI SPHR有任何品質問題或者沒有考過,我們將無條件全額退款,Royalholidayclubbed是專業提供Salesforce的HRCI SPHR最新考題和答案的網站,幾乎全部覆蓋了HRCI SPHR全部的知識點.。 我們都是平平凡凡的普通人,有時候所學的所掌握的東西沒有那麼容易徹底的吸收,所以經常忘記,當我們需要時就拼命的補習,當你看到Royalholidayclubbed Salesforce的API API-936考試培訓資料是,你才明白這是你必須要購買的,它可以讓你毫不費力的通過考試,也可以讓你不那麼努力的補習,相信Royalholidayclubbed,相信它讓你看到你的未來美好的樣子,再苦再難,只要Royalholidayclubbed還在,總會找到希望的光明。 ATLASSIAN ACP-120 - 有了我們Royalholidayclubbed的提供的高品質高品質的培訓資料,保證你通過考試,給你準備一個光明的未來。 NVIDIA NCP-AIN - 只要有Royalholidayclubbed的考古題在手,什么考试都不是问题。

Updated: May 28, 2022

 

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Revised: 21 Oct 2007

 

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