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在如今互聯網如此發達社會裏，選擇線上培訓已經是很普遍的現象。Royalholidayclubbed就是眾多線上培訓網站之一。Royalholidayclubbed的線上培訓有著多年的經驗，可以為參加Salesforce Service-Cloud-Consultant在線題庫認證考試的考生提供高品質的學習資料，來能滿足考生的所有需求。一直想要提升自身的你，有沒有參加Service-Cloud-Consultant在線題庫認證考試的計畫呢？如果你想參加這個考試，你準備怎麼準備考試呢？也許你已經找到了適合自己的參考資料了。那麼，什麼資料有讓你選擇的價值呢？你選擇的是不是Royalholidayclubbed的Service-Cloud-Consultant在線題庫考古題？如果是的話，那麼你就不用再擔心不能通過考試了。我們都清楚的知道，在IT行業的主要問題是缺乏一個品質和實用性。

Salesforce Service Cloud Consultant Service-Cloud-Consultant 如果你有夢想就去捍衛它。

但是要通過Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant在線題庫認證考試不是那麼簡單。現在，Salesforce的Service-Cloud-Consultant 考試資料考試就是一個非常受歡迎的考試。那麼，你也想拿到這個考試的認證資格嗎？那麼趕緊報名參加吧，Royalholidayclubbed可以幫助你，所以不用擔心。

我們的Royalholidayclubbed的資深專家正在不斷地提升我們的培訓資料的品質。Royalholidayclubbed就是一個專門為IT專業人士提供相關認證考試的資訊來源的網站。通過很多使用過Royalholidayclubbed的產品的人反映，Royalholidayclubbed被證明是最好的資訊來源網站。

Salesforce Service-Cloud-Consultant在線題庫 - 當然在競爭激烈的IT行業裏面也不例外。

在你的職業生涯中，你正面臨著挑戰嗎？你想提高自己的技能更好地向別人證明你自己嗎？你想得到更多的機會晉升嗎？那麼快報名參加IT認證考試獲得認證資格吧。Salesforce的認證考試是IT領域很重要的考試之一，如果獲得Salesforce的認證資格，那麼你就可以得到很大的幫助。你可以先從通過Service-Cloud-Consultant在線題庫認證考試開始，因為這是Salesforce的一個非常重要的考試。那麼，想知道怎麼快速地通過考試嗎？Royalholidayclubbed的考試資料可以幫助你達到自己的目標。

在Royalholidayclubbed的網站上你可以免費下載Royalholidayclubbed為你提供的關於Salesforce Service-Cloud-Consultant在線題庫認證考試學習指南和部分練習題及答案作為嘗試。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D

QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D

QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B

QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D

QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D

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Updated: May 28, 2022

by RHC.

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