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Service-Cloud-Consultant權威認證，Salesforce Service-Cloud-Consultant考試大綱 - Salesforce Certified Service-Cloud-Consultant - Royalholidayclubbed
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當您對我們的Salesforce Service-Cloud-Consultant權威認證考古題感到滿意的時候，趕快購買吧，付款之后，無需等待，你可以立刻獲得你所購買的Service-Cloud-Consultant權威認證考古題。雖然我們的Service-Cloud-Consultant權威認證考古題通過率高達98%，但是我們有退款保證來保護客戶的利益，如果您的Service-Cloud-Consultant權威認證考試失敗了，我們退還你的購買費用，所有考生可以放心購買。選擇Salesforce Service-Cloud-Consultant權威認證考古題可以保證你可以在短時間內增強考試知識，并順利高分通過考試。 Royalholidayclubbed的產品是對Salesforce Service-Cloud-Consultant權威認證 認證考試提供針對性培訓的，能讓你短時間內補充大量的IT方面的專業知識，讓你為Salesforce Service-Cloud-Consultant權威認證 認證考試做好充分的準備。現在Salesforce Service-Cloud-Consultant權威認證 認證考試是很多IT人士參加的最想參加的認證考試之一，是IT人才認證的依據之一。 你是否正在為通過Salesforce Service-Cloud-Consultant權威認證認證考試而奮鬥？想早點實現通過Salesforce Service-Cloud-Consultant權威認證認證考試的目標嗎？你可以選擇我們的Royalholidayclubbed為你提供的培訓資料。
Salesforce Service Cloud Consultant Service-Cloud-Consultant 如果你考試失敗，Royalholidayclubbed將全額退款給你。
我的很多IT行業的朋友為了通過Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant權威認證 認證考試花費了很多時間和精力，但是他們沒有選擇培訓班或者網上培訓，所以對他們而言通過考試是比較有難度的，一般他們的一次性通過的幾率很小。 為了幫助你準備Service-Cloud-Consultant 考題套裝考試認證，我們建議你有健全的知識和經驗Service-Cloud-Consultant 考題套裝考試，我們Royalholidayclubbed設計的問題，可以幫助你輕鬆獲得認證，Royalholidayclubbed Salesforce的Service-Cloud-Consultant 考題套裝考試的自由練習測試，Service-Cloud-Consultant 考題套裝考試問題及答案，Service-Cloud-Consultant 考題套裝考古題，Service-Cloud-Consultant 考題套裝書籍，Service-Cloud-Consultant 考題套裝學習指南。
Salesforce Service-Cloud-Consultant權威認證認證考試在競爭激烈的IT行業中越來越受歡迎，報名參加考試的人越來越多。但是它的難度並沒有減小，依然很難通過考試，畢竟這是個權威的檢驗電腦專業知識和資訊技術能力的考試。一般人為了通過Salesforce Service-Cloud-Consultant權威認證 認證考試都需要花費大量的時間和精力來復習備考。
Salesforce Service-Cloud-Consultant權威認證 - IT認證考試有很多種。
Royalholidayclubbed的Service-Cloud-Consultant權威認證資料無疑是與Service-Cloud-Consultant權威認證考試相關的資料中你最能相信的。如果你還是不相信，馬上親身體驗一下吧。這樣你肯定就會相信我說的了。你可以點擊Royalholidayclubbed的網站下載考古題的demo。PDF版和軟體版都有，事先體驗一下吧。讓我們親自檢驗一下考古題的品質吧。
想參加Service-Cloud-Consultant權威認證認證考試嗎？想取得Service-Cloud-Consultant權威認證認證資格嗎？沒有充分準備考試的時間的你應該怎麼通過考試呢？其實也並不是沒有辦法，即使只有很短的準備考試的時間你也可以輕鬆通過考試。那麼怎麼才能做到呢？方法其實很簡單，那就是使用Royalholidayclubbed的Service-Cloud-Consultant權威認證考古題來準備考試。
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Salesforce的SAP C_C4H32_2411考古題覆蓋率高，可以順利通過認證考試，從而獲得證書。 您可以隨時隨地在任何設備上使用Salesforce SAP C-BCSBS-2502題庫，簡單易操作，并且如果您購買我們的考古題，還將享受一年的免費更新服務。 它覆蓋接近95%的真實問題和答案，快來訪問Royalholidayclubbed網站，獲取免費的Cisco 300-410題庫試用版本吧！ 我們的IT團隊致力于提供真實的Salesforce HRCI SPHR題庫問題和答案，所有購買我們HRCI SPHR題庫的客戶都將獲得長達一年的免費更新，確保考生有足夠的時間學習。 雖然通過Salesforce ISTQB ISTQB-CTFL-KR認證考試的機率很小，但Royalholidayclubbed的可靠性可以保證你能通過這個機率小的考試。
Updated: May 28, 2022
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