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如果使用我們的Service-Cloud-Consultant真題材料考古題沒有通過考試，我們將無條件的退款。誰想要獲得Salesforce Service-Cloud-Consultant真題材料認證？我們所知道的該考試是非常具有挑戰性的，隨著最新的Service-Cloud-Consultant真題材料考古題上線，您將更方便快捷的獲得認證。如果您不相信我們，可以先下載我們的免費PDF試用版的Service-Cloud-Consultant真題材料問題和答案，我們將保證您100%成功。選擇Royalholidayclubbed就選擇了成功。Royalholidayclubbed就是一個能使Salesforce Service-Cloud-Consultant真題材料認證考試的通過率提高的一個網站。通過擁有技術含量的Salesforce Service-Cloud-Consultant真題材料認證資格，您可以使自己在一家新公司獲得不錯的工作機會，來提升你的IT技能，有一個更好的職業發展道路。

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覺得不可思議嗎？但是這是真的。用過之後你就會知道。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D

QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D

QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A

QUESTION NO: 4
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C

QUESTION NO: 5
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B

ACFE CFE-Law - 在如今互聯網如此發達社會裏，選擇線上培訓已經是很普遍的現象。那麼，什麼資料有讓你選擇的價值呢？你選擇的是不是Royalholidayclubbed的Snowflake COF-C02考古題？如果是的話，那麼你就不用再擔心不能通過考試了。我們Royalholidayclubbed Salesforce的Huawei H20-722_V1.0的考試培訓資料，是核實了的考試資料，這些問題和答案反應了我們Royalholidayclubbed的專業性及實際經驗。獲得SAP C_C4H47_2503認證是眾多IT人員職業生涯的成功保證，而Royalholidayclubbed網站中的SAP C_C4H47_2503題庫學習資料可以幫助您做到這一點。如果你使用了我們的Salesforce的The Open Group OGEA-103學習資料資源，一定會減少考試的時間成本和經濟成本，有助於你順利通過考試，在你決定購買我們Salesforce的The Open Group OGEA-103之前，你可以下載我們的部門免費試題，其中有PDF版本和軟體版本，如果需要軟體版本請及時與我們客服人員索取。

Updated: May 28, 2022

by RHC.

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