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Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C

QUESTION NO: 2
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A

QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A

QUESTION NO: 4
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C

QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D

Salesforce的Salesforce Marketing-Cloud-Consultant考試認證是當代眾多考試認證中最有價值的考試認證之一,在近幾十年裏,電腦科學教育已獲得了世界各地人們絕大多數的關注,它每天都是IT資訊技術領域的必要一部分,所以IT人士通過Salesforce的Salesforce Marketing-Cloud-Consultant考試認證來提高自己的知識,然後在各個領域突破。 SAP C_TS470_2412 - 通過了認證你在IT行業將體現國際價值。 當我們第一次開始提供Salesforce的Google Associate-Data-Practitioner考試的問題及答案和考試模擬器,我們做夢也沒有想到,我們將做出的聲譽,我們現在要做的是我們難以置信的擔保形式,Royalholidayclubbed的擔保,你會把你的Salesforce的Google Associate-Data-Practitioner考試用來嘗試我們Salesforce的Google Associate-Data-Practitioner培訓產品之一,這是正確的,合格率100%,我們能保證你的結果。 Google Associate-Google-Workspace-Administrator - 如果你想在IT行業更上一層樓,選擇我們Royalholidayclubbed那就更對了,我們的培訓資料可以幫助你通過所有有關IT認證的,而且價格很便宜,我們賣的是適合,不要不相信,看到了你就知道。 CompTIA XK0-005 - 我們Royalholidayclubbed網站在全球範圍內赫赫有名,因為它提供給IT行業的培訓資料適用性特別強,這是我們Royalholidayclubbed的IT專家經過很長一段時間努力研究出來的成果。

Updated: May 28, 2022

 

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