CRT-261題庫 & Salesforce Certification Preparation For Service Cloud Consultant在線考題 - Royalholidayclubbed

Name: Salesforce CRT-261
Brand: Salesforce
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Royalholidayclubbed的CRT-261題庫資料的命中率高達100%。它可以保證每個使用過它的人都順利通過考試。當然，這也並不是說你就完全不用努力了。你可以提前感受到真實的考試。這樣你在真實的考試中就不會感到緊張。在購買考古題之前，你可以去Royalholidayclubbed的網站瞭解更多的資訊，更好地瞭解這個網站。

Salesforce CRT-261題庫認證考證書可以給你很大幫助。

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Royalholidayclubbed的Salesforce CRT-261題庫 認證考試的考試練習題和答案是由我們的專家團隊利用他們的豐富的知識和經驗研究出來的，能充分滿足參加Salesforce CRT-261題庫 認證考試的考生的需求。你可能從相關的網站或書籍上也看到部分相關培訓材料，但是我們Royalholidayclubbed的Salesforce CRT-261題庫 認證考試的相關資料是擁最全面的，可以給你最好的保障。參加Salesforce CRT-261題庫 認證考試的考生請選擇Royalholidayclubbed為你提供的考試練習題和答案，因為它是你的最佳選擇。

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CRT-261 PDF DEMO:

QUESTION NO: 1
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E

QUESTION NO: 2
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E

QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D

QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C

QUESTION NO: 5
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B

Salesforce Service-Cloud-Consultant - 因為這是國際廣泛認可的資格，因此參加Salesforce的認證考試的人也越來越多了。 Salesforce API API-936 認證證書對在IT行業中的你工作是很有幫助的，對你的職位和工資有很大提升，讓你的生活更有保障。 PMI PMI-ACP題庫資料包含真實的考題體型，100%幫助考生通過考試。 EMC NCP-AII - Royalholidayclubbed提供的產品有很高的品質和可靠性。使用我們軟件版本的Huawei H31-661_V1.0題庫可以幫您評估自己掌握的知識點，從而在考試期間增加問題的回憶，幫助快速完成考試。

Updated: May 28, 2022