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Salesforce Service Cloud Consultant CRT-261 來吧,你將是未來最棒的IT專家。

Royalholidayclubbed能為你提供一個可靠而全面的關於通過Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant考證 認證考試的方案。 一生輾轉千萬裏,莫問成敗重幾許,得之坦然,失之淡然,與其在別人的輝煌裏仰望,不如親手點亮自己的心燈,揚帆遠航。Royalholidayclubbed Salesforce的CRT-261 測試引擎考試培訓資料將是你成就輝煌的第一步,有了它,你一定會通過眾多人都覺得艱難無比的Salesforce的CRT-261 測試引擎考試認證,獲得了這個認證,你就可以在你人生中點亮你的心燈,開始你新的旅程,展翅翱翔,成就輝煌人生。

Royalholidayclubbed是個能夠加速你通過Salesforce CRT-261考證認證考試的網站。我們的Salesforce CRT-261考證 認證考試的考古題是Royalholidayclubbed的專家不斷研究出來的。當你還在為通過Salesforce CRT-261考證 認證考試而奮鬥時,選擇Royalholidayclubbed的Salesforce CRT-261考證 認證考試的最新考古題將給你的復習備考帶來很大的幫助。

Salesforce CRT-261考證 - 因為這是你通過考試的最好的,也是唯一的方法。

Salesforce CRT-261考證認證考試是IT人士在踏上職位提升之路的第一步。通過了Salesforce CRT-261考證 認證考試是你邁向事業頂峰的的墊腳石。Royalholidayclubbed可以幫助你通過Salesforce CRT-261考證認證考試。

在這裏我想說的就是怎樣才能更有效率地準備CRT-261考證考試,並且一次就通過考試拿到考試的認證資格。Salesforce的認證考試現在是很有人氣的考試。

CRT-261 PDF DEMO:

QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B

QUESTION NO: 2
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C

QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E

QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E

在這裏我要說明的是這Royalholidayclubbed一個有核心價值的問題,所有Salesforce的Genesys GCX-GCD考試都是非常重要的,但在個資訊化快速發展的時代,Royalholidayclubbed只是其中一個,為什麼大多數人選擇Royalholidayclubbed,是因為Royalholidayclubbed所提供的考題資料一定能幫助你通過測試,,為什麼呢,因為它提供的資料都是最新的培訓工具不斷更新,不斷變換的認證考試目標,為你提供最新的考試認證研究資料,有了Royalholidayclubbed Salesforce的Genesys GCX-GCD,你看到考試將會信心百倍,不用擔心任何考不過的風險,讓你毫不費力的獲得認證。 Huawei H13-625_V1.0 - 而且所有的考古題都免費提供demo。 Royalholidayclubbed Salesforce的Oracle 1Z0-1122-25考試認證培訓資料能幫助你實現你的理想,它擁有眾多考生實踐的證明,有了Royalholidayclubbed Salesforce的Oracle 1Z0-1122-25考試認證培訓資料,夢想之門將為你打開。 Royalholidayclubbed確保廣大考生獲得最好和最新的Salesforce Databricks Associate-Developer-Apache-Spark-3.5題庫學習資料,您可以隨時隨地的訪問我們網站尋找您需要的考古題。 CompTIA PT0-003 - 沒有人願意自己的人生平平淡淡,永遠在自己的小職位守著那份杯水車薪,等待著被裁員或者待崗或是讓時間悄無聲息的流逝而被退休。

Updated: May 28, 2022

 

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