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CRT-261題庫 & CRT-261學習筆記 - CRT-261題庫更新 - Royalholidayclubbed
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你只需要獲得Royalholidayclubbed提供的Salesforce CRT-261題庫認證考試的練習題和答案做模擬測試，您是可以順利通過Salesforce CRT-261題庫 認證考試的。如果你有了Salesforce CRT-261題庫 認證證書，你的職業水準就超出很大部分人，你就可以獲得很大職位晉升機會。將Royalholidayclubbed的產品加入購物車吧，Royalholidayclubbed可以在互聯網上為你提供24小時線上客戶服務。 Salesforce CRT-261題庫 認證考試是一個很好的證明自己能力的考試。有了Salesforce CRT-261題庫認證證書，你工作會有很大的變化，工資和工作職位都會有所提升。 在互聯網上你也可以看到幾個也提供相關的培訓的網站，但是你比較之後，你就會發現Royalholidayclubbed的關於Salesforce CRT-261題庫 認證考試的培訓比較有針對性，不僅品質是最高的，而且內容是最全面的。
Salesforce Service Cloud Consultant CRT-261 这是可以保证你一次就成功的难得的资料。
Royalholidayclubbed提供的培訓工具包含關於Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant題庫認證考試的學習資料及類比訓練題，更重要的是還會給出跟考試很接近的練習題和答案。 彰顯一個人在某一領域是否成功往往體現在他所獲得的資格證書上，在IT行業也不外如是。所以現在很多人都選擇參加CRT-261 熱門考古題資格認證考試來證明自己的實力。
很多準備參加Salesforce CRT-261題庫 認證考試的考生在網上也許看到了很多網站也線上提供有關Salesforce CRT-261題庫 認證考試的資源。但是我們的Royalholidayclubbed是唯一一家由頂尖行業專家研究的參考材料研究出來的考試練習題和答案的網站。我們的資料能確保你第一次參加Salesforce CRT-261題庫 認證考試就可以順利通過。
Salesforce CRT-261題庫認證考試是現今很受歡迎的考試。
我們Royalholidayclubbed的Salesforce的CRT-261題庫考試培訓資料是以PDF和軟體格式提供，它包含Royalholidayclubbed的Salesforce的CRT-261題庫考試的試題及答案，你可能會遇到真實的CRT-261題庫考試，這些問題堪稱完美，和可行之的有效的方法，在任何Salesforce的CRT-261題庫考試中獲得成功，Royalholidayclubbed Salesforce的CRT-261題庫 全面涵蓋所有教學大綱及複雜問題，Royalholidayclubbed的Salesforce的CRT-261題庫 考試的問題及答案是真正的考試挑戰，你必須要擦亮你的技能和思維定勢。
快來購買CRT-261題庫考古題吧！如果您想要真正的考試模擬，那就選擇我們的CRT-261題庫題庫在線測試引擎版本，支持多個設備安裝，還支持離線使用。Royalholidayclubbed為考生提供真正有效的考試學習資料，充分利用我們的Salesforce CRT-261題庫題庫問題和答案，可以節約您的時間和金錢。
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
我們Royalholidayclubbed網站是個歷史悠久的Salesforce的Amazon SAA-C03-KR考試認證培訓資料網站。 快登錄Royalholidayclubbed網站吧！這里有大量的學習資料試題和答案，是滿足嚴格質量標準的考試題庫，涵蓋所有的Salesforce PECB ISO-IEC-42001-Lead-Auditor考試知識點。 有了它你就可以毫不費力的通過了這麼困難的Salesforce的Microsoft PL-300考試認證。 Salesforce Scrum PSM-I是其中的重要認證考試之一。 SAP C_AIG_2412 - 來吧，你將是未來最棒的IT專家。
Updated: May 28, 2022
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