CRT-261最新考證 -最新CRT-261考古題 & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

 

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Royalholidayclubbed有專業的IT人員針對 Salesforce CRT-261最新考證 認證考試的考試練習題和答案做研究,他們能為你考試提供很有效的培訓工具和線上服務。如果你想購買Royalholidayclubbed的產品,Royalholidayclubbed會為你提供最新最好品質的,很詳細的培訓材料以及很準確的考試練習題和答案來為你參加Salesforce CRT-261最新考證認證考試做好充分的準備。放心用我們Royalholidayclubbed產品提供的試題,選擇了Royalholidayclubbed考試是可以100%能通過的。 如果你還在為了通過 Salesforce CRT-261最新考證 花大量的寶貴時間和精力拼命地惡補知識,同時也不知道怎麼選擇一個更有效的捷徑來通過Salesforce CRT-261最新考證認證考試。現在Royalholidayclubbed為你提供一個有效的通過Salesforce CRT-261最新考證認證考試的方法,會讓你感覺起到事半功倍的效果。 Salesforce CRT-261最新考證認證考試是一個對IT專業人士的知識水準的檢驗的考試。

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Salesforce CRT-261最新考證 - 它可以讓你得到事半功倍的結果。

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CRT-261 PDF DEMO:

QUESTION NO: 1
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E

QUESTION NO: 2
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E

QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D

QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C

QUESTION NO: 5
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B

我們的Royalholidayclubbed不僅能給你一個好的考試準備,讓你順利通過Salesforce PCI SSC QSA_New_V4 認證考試,而且還會為你提供免費的一年更新服務。 Microsoft AZ-104 - 因為這是國際廣泛認可的資格,因此參加Salesforce的認證考試的人也越來越多了。 因此Salesforce Oracle 1Z1-771 認證考試也是一項很受歡迎的IT認證考試。 Huawei H13-625_V1.0題庫資料包含真實的考題體型,100%幫助考生通過考試。 PRAXIS Business-Education-Content-Knowledge-5101 - Royalholidayclubbed提供的產品有很高的品質和可靠性。

Updated: May 28, 2022

 

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