CRT-261題庫分享，Salesforce CRT-261證照指南 & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

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本站提供PDF版本和軟件本版的CRT-261 - Certification Preparation for Service Cloud Consultant題庫分享題庫，PDF版本的方便打印，而對于軟件版本的Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant題庫分享題庫可以模擬真實的考試環境，方便考生選擇。 Royalholidayclubbed已經獲得了很多認證行業的聲譽，因為我們有很多的Salesforce的CRT-261 考古題介紹考古題，CRT-261 考古題介紹學習指南，CRT-261 考古題介紹考古題，CRT-261 考古題介紹考題答案，目前在網站上作為最專業的IT認證測試供應商，我們提供完善的售後服務，我們給所有的客戶買的跟蹤服務，在你購買的一年，享受免費的升級試題服務，如果在這期間，認證測試中心Salesforce的CRT-261 考古題介紹試題顯示修改或者別的，我們會提供免費為客戶保護，顯示Salesforce的CRT-261 考古題介紹考試認證是由我們Royalholidayclubbed的IT產品專家精心打造，有了Royalholidayclubbed的Salesforce的CRT-261 考古題介紹考試資料，相信你的明天會更好。

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Salesforce CRT-261題庫分享 - Royalholidayclubbed提供的練習題幾乎真題是一樣的。

我們Royalholidayclubbed Salesforce的CRT-261題庫分享考試培訓資料使你在購買得時候無風險，在購買之前，你可以進入Royalholidayclubbed網站下載免費的部分考題及答案作為試用，你可以看到考題的品質以及我們Royalholidayclubbed網站介面的友好，我們還提供一年的免費更新，如果沒有通過，我們將退還全部購買費用，我們絕對保障消費者的權益，我們Royalholidayclubbed提供的培訓資料實用性很強，絕對適合你，並且能達到不一樣的效果，讓你有意外的收穫。

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CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers
A. Case closure rules on the original case
B. Visibility and access to the work order records
C. Work order and customer contact escalation requirements
D. Account team relationship to the primary contact
E. Total number of account and contact records in the database
Answer: A,B,C

QUESTION NO: 2
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B

QUESTION NO: 3
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C

QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

Salesforce CRT-261 - 我想你應該就是這樣的人吧。 GIAC GDAT - 在您考試之前使用我們提供的針對性培訓和測試練習題和答案，短時間內你會有很大的收穫。如果你使用了在Royalholidayclubbed的Huawei H20-692_V2.0考古題之後還是在Huawei H20-692_V2.0認證考試中失敗了，那麼你可以拿回你當初購買資料時需要的全部費用。通過Salesforce Amazon MLS-C01-KR 認證考試是有一定的難度的，需要過硬的IT知識和經驗，因為畢竟Salesforce Amazon MLS-C01-KR 認證考試是權威的檢驗IT專業知識的考試。如果你不知道應該用什麼資料，那麼試一下Royalholidayclubbed的GIAC GXPN考古題吧。

Updated: May 28, 2022

by RHC.

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