CRT-261考題寶典 - CRT-261測試引擎 & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

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目前Salesforce的CRT-261考題寶典認證考試真的是一門人氣很高的考試。還沒有取得這個考試的認證資格的你，是不是也想參加考試呢？確實，這是一門很難的考試。但是這並不代表不能獲得高分輕鬆通過考試。所以，只要你好好學習這個考古題，那麼通過CRT-261考題寶典考試就不再是難題了。你現在正在為了尋找Salesforce的CRT-261考題寶典認證考試的優秀的資料而苦惱嗎？不用再擔心了，這裏就有你最想要的東西。那麼，應該怎麼辦才好呢？沒關係。

Salesforce Service Cloud Consultant CRT-261 或者你也可以選擇為你免費更新考試考古題。

不過，自從有了Royalholidayclubbed Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant考題寶典考試認證培訓資料，那種心態將消失的無蹤無影，因為有了Royalholidayclubbed Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant考題寶典考試認證培訓資料，他們可以信心百倍，不用擔心任何考不過的風險，當然也可以輕鬆自如的面對考試了，這不僅是心理上的幫助，更重要的是通過考試獲得認證，幫助他們拼一個美好的明天。 Royalholidayclubbed長年以來一直向大家提供關于IT認證考試相關的學習資料。Salesforce的CRT-261 考試大綱題庫由世界各地的資深IT工程師組成的專業團隊制作完成，包含最新的考試試題，并附有全部正確的答案，幫助考生通過他們認為很難的CRT-261 考試大綱考試。

用最放鬆的心態面對一切艱難。Salesforce的CRT-261考題寶典考試雖然很艱難，但我們考生要用最放鬆的心態來面對一切艱難，因為Royalholidayclubbed Salesforce的CRT-261考題寶典考試培訓資料會幫助我們順利通過考試，有了它我們就不會害怕，不會迷茫。Royalholidayclubbed Salesforce的CRT-261考題寶典考試培訓資料是我們考生的最佳良藥。

Salesforce CRT-261考題寶典 - 從而打開你職業生涯的新的大門。

IT行業中很多雄心勃勃的專業人士為了在IT行業中能更上一層樓，離IT頂峰更近一步，都會選擇Salesforce CRT-261考題寶典這個難度較高的認證考試來獲取通認證證書從而獲得行業認可。Salesforce CRT-261考題寶典的難度比較高所以通過率也比較低。但是報名參加Salesforce CRT-261考題寶典認證考試是個明智的選擇，因為在如今競爭激烈的IT行業應該要不斷的提升自己。但是您可以選擇很多方式幫你通過考試。

只要你認真學習了Royalholidayclubbed的考古題，你就可以輕鬆地通過你想要參加的考試。不管你參加IT認證的哪個考試，Royalholidayclubbed的參考資料都可以給你很大的幫助。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E

QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B

QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

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Updated: May 28, 2022

by RHC.

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