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CRT-261考古題 & CRT-261題庫資料 - CRT-261題庫資訊 - Royalholidayclubbed
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通過CRT-261考古題考試需要高度專業的知識，如果你還欠缺這方面的知識，Royalholidayclubbed可以為你提供知識的來源。Royalholidayclubbed的專家團隊以他們的豐富的專業知識和經驗幫助你增長知識，並且給你能提供CRT-261考古題認證考試的相關練習題和答案。Royalholidayclubbed會盡全力幫助你一次性通過CRT-261考古題認證考試，並且還可以鞏固你的IT專業知識。 Royalholidayclubbed是一家專業的，它專注于廣大考生最先進的Salesforce的CRT-261考古題考試認證資料，有了Royalholidayclubbed，Salesforce的CRT-261考古題考試認證就不用擔心考不過，Royalholidayclubbed提供的考題資料不僅品質過硬，而且服務優質，只要你選擇了Royalholidayclubbed，Royalholidayclubbed就能幫助你通過考試，並且讓你在短暫的時間裏達到高水準的效率，達到事半功倍的效果。 Royalholidayclubbed的培訓課程是Royalholidayclubbed的專家團隊利用自己的知識和經驗為Salesforce CRT-261考古題 認證考試而研究出來的。
Salesforce Service Cloud Consultant CRT-261 或者你也可以選擇為你免費更新考試考古題。
不過，自從有了Royalholidayclubbed Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant考古題考試認證培訓資料，那種心態將消失的無蹤無影，因為有了Royalholidayclubbed Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant考古題考試認證培訓資料，他們可以信心百倍，不用擔心任何考不過的風險，當然也可以輕鬆自如的面對考試了，這不僅是心理上的幫助，更重要的是通過考試獲得認證，幫助他們拼一個美好的明天。 Royalholidayclubbed長年以來一直向大家提供關于IT認證考試相關的學習資料。Salesforce的CRT-261 證照考試題庫由世界各地的資深IT工程師組成的專業團隊制作完成，包含最新的考試試題，并附有全部正確的答案，幫助考生通過他們認為很難的CRT-261 證照考試考試。
用最放鬆的心態面對一切艱難。Salesforce的CRT-261考古題考試雖然很艱難，但我們考生要用最放鬆的心態來面對一切艱難，因為Royalholidayclubbed Salesforce的CRT-261考古題考試培訓資料會幫助我們順利通過考試，有了它我們就不會害怕，不會迷茫。Royalholidayclubbed Salesforce的CRT-261考古題考試培訓資料是我們考生的最佳良藥。
Salesforce CRT-261考古題 - 如果你選擇Royalholidayclubbed，那麼成功就在不遠處。
我受不了現在的生活和工作了，想做別的工作。你現在有這樣的想法嗎？但是，怎樣才能做更好的工作呢？你喜歡IT嗎？想通過IT來證明自己的實力嗎？如果你想從事IT方面的工作，那麼參加IT認定考試，取得認證資格是非常有必要的。你現在要做的就是參加被普遍認可的、有價值的IT資格考試。從而打開你職業生涯的新的大門。關於Salesforce的CRT-261考古題考試，你一定不陌生吧。取得這個資格可以讓你在找工作的時候得到一份助力。什麼？沒有信心參加這個考試嗎？沒關係，你可以使用Royalholidayclubbed的CRT-261考古題考試資料。
但是報名參加Salesforce CRT-261考古題 認證考試是個明智的選擇，因為在如今競爭激烈的IT行業應該要不斷的提升自己。但是您可以選擇很多方式幫你通過考試。
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 2
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 4
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
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Updated: May 28, 2022
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