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CRT-261考試心得 - CRT-261考試證照綜述，Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
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Salesforce Service Cloud Consultant CRT-261 它能給你100%的信心，讓你安心的參加考試。
Royalholidayclubbed的CRT-261 - Certification Preparation for Service Cloud Consultant考試心得資料不僅能讓你通過考試，還可以讓你學到關於CRT-261 - Certification Preparation for Service Cloud Consultant考試心得考試的很多知識。 Salesforce CRT-261 考題套裝認證考試是目前IT人士報名參加的考試中很受歡迎的一個認證考試。通過了Salesforce CRT-261 考題套裝認證考試不僅能使你工作和生活帶來提升，而且還能鞏固你在IT 領域的地位。
Royalholidayclubbed是一个为考生们提供IT认证考试的考古題并能很好地帮助大家的网站。Royalholidayclubbed通過活用前輩們的經驗將歷年的考試資料編輯起來，製作出了最好的CRT-261考試心得考古題。考古題裏的資料包含了實際考試中的所有的問題，可以保證你一次就成功。
Salesforce CRT-261考試心得 - 利用它你可以很輕鬆地通過考試。
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CRT-261 PDF DEMO:
QUESTION NO: 1
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 2
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 5
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
Palo Alto Networks XDR-Engineer - 它不僅可以幫助你順利通過考試，還可以提高你的知識和技能，也有助於你的職業生涯在不同的條件下都可以發揮你的優勢，所有的國家一視同仁。 你已經看到Royalholidayclubbed Salesforce的Juniper JN0-637考試認證培訓資料，是時候做出選擇了，你甚至可以選擇其他的產品，不過你要知道我們Royalholidayclubbed帶給你的無限大的利益，也只有Royalholidayclubbed能給你100%保證成功，Royalholidayclubbed能讓你有個美好的前程，讓你以後在IT行業有更寬廣的道路可以走，高效率的工作在資訊技術領域。 ISQI CTFL-AT - 我們Royalholidayclubbed不僅僅提供優質的產品給每位元考生，而且提供完善的售後服務給每位考生，如果你使用了我們的產品，我們將讓你享受一年免費的更新，並且在第一時間回饋給每位考生，讓你及時得到更新的最新的考試資料，以最大效益的服務給每位元考生。 VMware 250-608 - 我們都知道，在互聯網普及的時代，需要什麼資訊那是非常簡單的事情，不過缺乏的是品質及適用性的問題。 Juniper JN0-637 - Royalholidayclubbed有你們需要的最新最準確的考試資料。
Updated: May 28, 2022
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