CRT-261熱門考古題，CRT-261考試心得 - Salesforce CRT-261考題資源 - Royalholidayclubbed

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在短短幾年中，Salesforce的CRT-261熱門考古題考試認證在日常生活中給人們造成了影響，但未來的關鍵問題是如何更有效的第一次通過Salesforce的CRT-261熱門考古題考試認證？回答這個問題就是利用Royalholidayclubbed Salesforce的CRT-261熱門考古題考試培訓資料，有了它便實現了你的第一次通過考試認證，你還在等什麼，去獲得Royalholidayclubbed Salesforce的CRT-261熱門考古題考試培訓資料，有了它將得到更多你想要的東西。我們的專家為你即將到來的考試提供學習資源，不僅僅在于學習，更在于如何通過CRT-261熱門考古題考試。如果你想在IT行業擁有更好的發展，擁有高端的技術水準，Salesforce CRT-261熱門考古題是確保你獲得夢想工作的唯一選擇，為了實現這一夢想，趕快行動吧！ Royalholidayclubbed Salesforce的CRT-261熱門考古題考試培訓資料就是這樣成功的培訓資料，舍它其誰?

它就是Royalholidayclubbed的CRT-261熱門考古題考古題。

Salesforce Service Cloud Consultant CRT-261熱門考古題 - Certification Preparation for Service Cloud Consultant Royalholidayclubbed是可以帶你通往成功之路的網站。覺得不可思議嗎？但是這是真的。用過之後你就會知道。

在如今互聯網如此發達社會裏，選擇線上培訓已經是很普遍的現象。Royalholidayclubbed就是眾多線上培訓網站之一。Royalholidayclubbed的線上培訓有著多年的經驗，可以為參加Salesforce CRT-261熱門考古題 認證考試的考生提供高品質的學習資料，來能滿足考生的所有需求。

Salesforce CRT-261熱門考古題 - 當然在競爭激烈的IT行業裏面也不例外。

在你的職業生涯中，你正面臨著挑戰嗎？你想提高自己的技能更好地向別人證明你自己嗎？你想得到更多的機會晉升嗎？那麼快報名參加IT認證考試獲得認證資格吧。Salesforce的認證考試是IT領域很重要的考試之一，如果獲得Salesforce的認證資格，那麼你就可以得到很大的幫助。你可以先從通過CRT-261熱門考古題認證考試開始，因為這是Salesforce的一個非常重要的考試。那麼，想知道怎麼快速地通過考試嗎？Royalholidayclubbed的考試資料可以幫助你達到自己的目標。

在Royalholidayclubbed的網站上你可以免費下載Royalholidayclubbed為你提供的關於Salesforce CRT-261熱門考古題認證考試學習指南和部分練習題及答案作為嘗試。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E

QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B

QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

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Updated: May 28, 2022

by RHC.

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