CRT-261權威考題，Salesforce CRT-261考試指南 & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

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我們Royalholidayclubbed Salesforce的CRT-261權威考題考試的試題及答案，為你提供了一切你所需要的考前準備資料，關於Salesforce的CRT-261權威考題考試，你可以從不同的網站或書籍找到這些問題，但關鍵是邏輯性相連，我們的試題及答案不僅能第一次毫不費力的通過考試，同時也能節省你寶貴的時間。所有的IT人士都熟悉的Salesforce的CRT-261權威考題考試認證，並且都夢想有那頂最苛刻的認證，這是由被普遍接受的Salesforce的CRT-261權威考題考試認證的最高級別認證，你可以得到你的職業生涯。你擁有了它嗎？所謂最苛刻，也就是考試很難通過，這個沒關係，有Royalholidayclubbed Salesforce的CRT-261權威考題考試認證培訓資料在手，你就會順利通過考試，並獲得認證，所謂的苛刻是因為你沒有選擇好的方式方法，選擇Royalholidayclubbed，你將握住成功的手，再也不會與它失之交臂。如果你發現我們CRT-261權威考題有任何品質問題或者沒有考過，我們將無條件全額退款，Royalholidayclubbed是專業提供Salesforce的CRT-261權威考題最新考題和答案的網站，幾乎全部覆蓋了CRT-261權威考題全部的知識點.。

因为这是CRT-261權威考題考试的最优秀的参考资料。

Salesforce Service Cloud Consultant CRT-261權威考題 - Certification Preparation for Service Cloud Consultant 在Royalholidayclubbed你可以找到最適合你的培訓方式來輕鬆通過考試。我們將一部分的試題免費提供給你，你可以在Royalholidayclubbed的網站上搜索下載。體驗過之後再購買，這樣可以避免你因為不知道資料的品質而盲目購買以後覺得後悔這樣的事情。

如果你選擇了Royalholidayclubbed的幫助，我們一定不遺餘力地幫助你通過考試。而且我們還會為你提供一年的免費的更新考試練習題和答案的售後服務。不用再猶豫了！請選擇Royalholidayclubbed，它將會是你通過CRT-261權威考題認證考試的最好保證。

Salesforce CRT-261權威考題 - Royalholidayclubbed研究的材料可以保證你100%通過考試。

你是IT人士嗎？你想成功嗎？如果你想成功你就購買我們Royalholidayclubbed Salesforce的CRT-261權威考題考試認證培訓資料吧，我們的培訓資料是通過實踐檢驗了的，它可以幫助你順利通過IT認證，有了Royalholidayclubbed Salesforce的CRT-261權威考題考試認證培訓資料你在IT行業的將有更好的發展，可以享受高級白領的待遇，可以在國際上闖出一片天地，擁有高端的技術水準，你還在擔心什麼，Royalholidayclubbed Salesforce的CRT-261權威考題考試認證培訓資料將會滿足你這一欲望，我們與你同甘共苦，一起接受這挑戰。

Royalholidayclubbed提供的練習題幾乎真題是一樣的。有了Royalholidayclubbed為你提供的精確的Salesforce CRT-261權威考題認證考試的練習題和答案，你可以以高分通過Salesforce CRT-261權威考題認證考試。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E

QUESTION NO: 2
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E

QUESTION NO: 3
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C

QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B

QUESTION NO: 5
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E

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Updated: May 28, 2022

by RHC.

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