500-052題庫資料 - Cisco 500-052認證題庫 & Deploying Cisco Unified Contact Center Express - Royalholidayclubbed

 

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500-052 PDF DEMO:

QUESTION NO: 1
Cisco Finesse supports the use of custom call variable layouts.
How does the agent desktop determine which layout to use?
A. The name of the layout is passed to the agent desktop via a keyword variable that is named user layout.
B. The layout is associated to the team under Team Resources.
C. The layout is associated to the CSQ definition.
D. The layout is associated to the desktop layout under Team Resources.
Answer: A

QUESTION NO: 2
Which two Cisco Unified CCX steps invoke another Unified CCX application script? (Choose two.
)
A. Cache Document
B. Trigger Application
C. On Exception Goto
D. Call Subflow
E. Connect
Answer: BD

QUESTION NO: 3
An organization wants to collect an account number from a customer via IVR prompting Then the customer wants to use a keystroke macro to insert the account number into the account number field in the agent CRM desktop application. The keystroke macro will also initiate the CRM desktop application and execute a database lookup from the CRM database server, in order to retrieve the customer record
Which product provides these capabilities at the lowest cost?
A. Cisco Unified IP IVR
B. Cisco Unified CCX Standard
C. Cisco Unified CCX Enterprise
D. Cisco Unified CCX Premium
E. Cisco Unified CCX Enhanced
Answer: E

QUESTION NO: 4
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled
Answer: A, D

QUESTION NO: 5
The Cisco Unified Real-Time Monitoring Tool enables you to perform which three actions?
(Choose three.)
A. Plot and view performance data.
B. Monitor the replication status of historical data store.
C. Monitor the Cisco Unified CCX CTI port status and take corrective action.
D. Download log files from Cisco Unified CCX nodes.
E. Check the number of active calls in the Cisco Unified CCX system.
F. Monitor the WAN link status.
Answer: A, C, D

Cisco 300-415 - 不管你是想升職、加薪,或者只是想提高自己的工作技能,IT認定考試都是你的最佳選擇。 一旦您通過考試,您將獲得不錯的工作機會,所以,選擇Amazon AWS-Certified-Machine-Learning-Specialty-KR題庫就是選擇成功,我們將保證您百分之百通過考試。 如果你取得了SolarWinds SCP-NPM認證考試的資格,那麼你就可以更好地完成你的工作。 無論您需要尋找什么樣子的Cisco HP HPE7-A06考古題我們都可以提供,借助我們的HP HPE7-A06學習資料,您不必浪費時間去閱讀更多的參考書,只需花費20 – 30小時掌握我們的Cisco HP HPE7-A06題庫問題和答案,就可以順利通過考試。 ISTQB CTAL_TM_001-KR - 这是可以保证你一次就成功的难得的资料。

Updated: May 26, 2022

 

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