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MB-230考試證照 - Microsoft Dynamics 365 Customer Service Functional Consultant考古題分享 - Royalholidayclubbed
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我們Royalholidayclubbed是一個優秀的IT認證資訊來源，在Royalholidayclubbed裏，你可以找到為你認證考試的學習技巧以及學習材料，我們Royalholidayclubbed Microsoft的MB-230考試證照考試培訓資料是由經驗豐富和擁有長期學生經驗和他們的要求的IT專業人士研究出來的培訓資料，內容精確性和邏輯性特別強，遇到Royalholidayclubbed，你將遇到最好的培訓資料，放心使用我們的Royalholidayclubbed Microsoft的MB-230考試證照考試培訓資料，有了它你就已經做好了充分的準備來迎接這個認證考試。 Royalholidayclubbed是一家專業的網站，它給每位元考生提供優質的服務，包括售前服務和售後服務兩種，如果你需要我們Royalholidayclubbed Microsoft的MB-230考試證照考試培訓資料，你可以先使用我們的免費試用的部分考題及答案，看看適不適合你，這樣你可以親自檢查了我們Royalholidayclubbed Microsoft的MB-230考試證照考試培訓資料的品質，再決定購買使用。假如你很不幸的沒通過，我們將退還你購買的全部費用，並提供一年的免費更新，直到你通過為止。 確實，這是一個非常重要的考試，這個考試已經被公開認證了。
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MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
在短短幾年中，Microsoft的Amazon Data-Engineer-Associate考試認證在日常生活中給人們造成了影響，但未來的關鍵問題是如何更有效的第一次通過Microsoft的Amazon Data-Engineer-Associate考試認證？回答這個問題就是利用Royalholidayclubbed Microsoft的Amazon Data-Engineer-Associate考試培訓資料，有了它便實現了你的第一次通過考試認證，你還在等什麼，去獲得Royalholidayclubbed Microsoft的Amazon Data-Engineer-Associate考試培訓資料，有了它將得到更多你想要的東西。 使用Royalholidayclubbed公司推出的Microsoft MS-102考試學習資料，您將發現與真實考試95%相似的考試問題和答案，以及我們升級版之后的Microsoft Microsoft MS-102題庫，覆蓋率會更加全面。 Royalholidayclubbed Microsoft的ISC CC考試培訓資料就是這樣成功的培訓資料，舍它其誰? 沒有做過任何的努力當然是不容易通過的，畢竟通過Microsoft CompTIA 220-1201認證考試需要相當過硬的專業知識。 ServiceNow CIS-EM - 人之所以能，是相信能。
Updated: May 28, 2022
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