MB-230熱門考題 -免費下載MB-230考題 & Microsoft Dynamics 365 Customer Service Functional Consultant - Royalholidayclubbed

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使用我們的MB-230熱門考題考試題庫進行考前復習，可以節約你大量的學習時間和費用，這是最適合獲得MB-230熱門考題認證的所必須的學習資料。怎樣才能確保我們的生活可更快的得到改善？你需要通過MB-230熱門考題認證考試，獲得證書。而Royalholidayclubbed是IT專業人士的最佳選擇，獲得MB-230熱門考題認證是IT職業發展的有力保證，我們高品質的題庫能幫助你做到這一點。作為IT認證的一項重要考試，Microsoft MB-230熱門考題認證資格可以給你帶來巨大的好處，所有請把握這次可以成功的機會。為了能順利通過考試，持有完全版的Microsoft MB-230熱門考題題庫資料是必要的，你就能輕松通過想要的認證考試。通過Microsoft MB-230熱門考題的認證考試可以提高你的IT職業技能。

雖然大多數人會覺得通過Microsoft MB-230熱門考題認證考試很難。

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Royalholidayclubbed提供的產品能夠幫助IT知識不全面的人通過難的Microsoft MB-230熱門考題 認證考試。如果您將Royalholidayclubbed提供的關於Microsoft MB-230熱門考題 認證考試的產品加入您的購物車，您將節約大量時間和精力。Royalholidayclubbed的產品Royalholidayclubbed的專家針對Microsoft MB-230熱門考題 認證考試研究出來的，是品質很高的產品。

Microsoft MB-230熱門考題 - 只要你用了它你就會發現，這一切都是真的。

Royalholidayclubbed為通過MB-230熱門考題考試提供最完整有效的方案，幫祝廣大考生在考試中獲得更多的優勢。確保你只獲得最新的和最有效的Microsoft MB-230熱門考題考古題，我們也希望客戶能隨時隨地的訪問，于是有了多個版本的題庫資料。PDF版的題庫方便你閱讀，為你真實地再現MB-230熱門考題考試題目，軟件版本的題庫作為一個測試引擎，可以幫你模擬真實的MB-230熱門考題考試環境，為考生做好充足的考前準備。通過Microsoft MB-230熱門考題考試不再是夢想，我們的考古題就可以確保你成功。

它就是Royalholidayclubbed的MB-230熱門考題考古題。如果你想輕鬆通過考試，那麼快來試試吧。

MB-230 PDF DEMO:

QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

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Updated: May 28, 2022

by RHC.

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