MB-230信息資訊，Microsoft MB-230考試大綱 - Microsoft Dynamics 365 Customer Service Functional Consultant - Royalholidayclubbed

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通過Microsoft MB-230信息資訊認證考試可以給你帶來很多改變。

Royalholidayclubbed可以為你提供好的培訓工具，為您參加Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant信息資訊認證考試提供高品質的參考資料。要想一次性通過Microsoft 最新 MB-230 考證認證考試您必須得有一個好的準備和一個完整的知識結構。Royalholidayclubbed為你提供的資源正好可以完全滿足你的需求。

你只需要獲得Royalholidayclubbed提供的Microsoft MB-230信息資訊認證考試的練習題和答案做模擬測試，您是可以順利通過Microsoft MB-230信息資訊 認證考試的。如果你有了Microsoft MB-230信息資訊 認證證書，你的職業水準就超出很大部分人，你就可以獲得很大職位晉升機會。將Royalholidayclubbed的產品加入購物車吧，Royalholidayclubbed可以在互聯網上為你提供24小時線上客戶服務。

Microsoft MB-230信息資訊 - 那麼，不要猶豫了，趕快報名參加考試吧。

對于MB-230信息資訊認證是評估職員在公司所具備的能力和知識，而如何獲得Microsoft MB-230信息資訊認證是大多數考生面臨的挑戰性的問題。現在的考試如MB-230信息資訊在經常的跟新，準備通過這個考試是一項艱巨的任務，Microsoft MB-230信息資訊考古題是一個能使您一次性通過該考試的題庫資料。一旦您通過考試，您將獲得不錯的工作機會，所以，選擇MB-230信息資訊題庫就是選擇成功，我們將保證您百分之百通過考試。

如果你取得了MB-230信息資訊認證考試的資格，那麼你就可以更好地完成你的工作。雖然這個考試很難，但是你準備考試時不用那麼辛苦。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

我們為您提供PDF版本的和軟件版，還有在線測試引擎題庫，其中Cisco 350-701軟件版本的題庫，可以模擬真實的考試環境，以滿足大家的需求，這是最優秀的Cisco 350-701學習資料。所以，快點購買Royalholidayclubbed的Esri EAEP2201考古題吧。 Royalholidayclubbed提供的培訓工具包含關於Microsoft PMI PMO-CP認證考試的學習資料及類比訓練題，更重要的是還會給出跟考試很接近的練習題和答案。 Juniper JN0-481 - 彰顯一個人在某一領域是否成功往往體現在他所獲得的資格證書上，在IT行業也不外如是。很多準備參加Microsoft ACAMS CAMS-KR 認證考試的考生在網上也許看到了很多網站也線上提供有關Microsoft ACAMS CAMS-KR 認證考試的資源。

Updated: May 28, 2022

by RHC.

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