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Royalholidayclubbed不僅可以成就你的夢想,而且還會為你提供一年的免費更新和售後服務。Royalholidayclubbed給你提供的練習題的答案是100%正確的,可以幫助你通過Salesforce Field-Service-Lightning-Consultant考古題更新的認證考試的。你可以在網上免費下載Royalholidayclubbed為你提供的部分Salesforce Field-Service-Lightning-Consultant考古題更新的認證考試的練習題和答案作為嘗試。 Royalholidayclubbed的經驗豐富的專家團隊開發出了針對Salesforce Field-Service-Lightning-Consultant考古題更新 認證考試的有效的培訓計畫,很適合參加Salesforce Field-Service-Lightning-Consultant考古題更新 認證考試的考生。Royalholidayclubbed為你提供的都是高品質的產品,可以讓你參加Salesforce Field-Service-Lightning-Consultant考古題更新 認證考試之前做模擬考試,可以為你參加考試做最好的準備。 只有掌握很全面的IT知識的IT人才會有資格去報名參加的考試。

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Field-Service-Lightning-Consultant PDF DEMO:

QUESTION NO: 1
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B

QUESTION NO: 2
Universal Containers wants to reduce their mean-time-to-service. Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers.
A. Adjust Scheduling Policy
B. Dispatching
C. Customer Entitlements
D. Scheduling
E. Knowledge Base
Answer: A,B,E

QUESTION NO: 3
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C

QUESTION NO: 4
Universal Containers provides 24/7 service support to its customers. However, their Field
Service Technicians have specified working hours. Which two items should the Consultant create?
Choose 2 answers.
A. Create operating hours for the Service Territory.
B. Create operating hours for the Service Resource.
C. Create operating hours for the Optimization Engine.
D. Create operating hours for the Service Appointment.
Answer: A,B

QUESTION NO: 5
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D

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Updated: May 28, 2022

 

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