Field-Service-Lightning-Consultant考試重點 - Salesforce Certified Field-Service-Lightning-Consultant最新題庫資源 - Royalholidayclubbed

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Field Service Lightning program Field-Service-Lightning-Consultant 如果你考試失敗，我們會全額退款給你。

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現在有許多IT培訓機構都能為你提供Salesforce Field-Service-Lightning-Consultant考試重點 認證考試相關的培訓資料，但通常考生通過這些網站得不到詳細的資料。因為他們提供的關於Salesforce Field-Service-Lightning-Consultant考試重點 認證考試資料都比較寬泛，不具有針對性，所以吸引不了考生的注意力。

Salesforce Field-Service-Lightning-Consultant考試重點 - 如果你考試失敗，我們會全額退款給你。

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我們Royalholidayclubbed Salesforce的Field-Service-Lightning-Consultant考試重點考試的試題及答案，為你提供了一切你所需要的考前準備資料，關於Salesforce的Field-Service-Lightning-Consultant考試重點考試，你可以從不同的網站或書籍找到這些問題，但關鍵是邏輯性相連，我們的試題及答案不僅能第一次毫不費力的通過考試，同時也能節省你寶貴的時間。

Field-Service-Lightning-Consultant PDF DEMO:

QUESTION NO: 1
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D

QUESTION NO: 2
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B

QUESTION NO: 3
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C

QUESTION NO: 4
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B

QUESTION NO: 5
Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site. The starting point of the SLA is when the
Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed. Which three configurations should a Consultant implement to ensure this can be achieved? Choose

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Updated: May 28, 2022

by RHC.

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