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你想参加Salesforce的Service-Cloud-Consultant最新考古題认证考试吗？你身边肯定有很多人参加过这个考试了吧？因为这是一个很重要的考试，如果取得这个考试的认证资格，你将可以得到很多的好处。那麼，你想別人請教怎樣通過考試的方法了嗎？準備考試的方法有很多種，但是最高效的方法是用一個好的工具。那麼對你來說什麼才是好的工具呢？當然是Royalholidayclubbed的Service-Cloud-Consultant最新考古題考古題了。如果你覺得你購買Royalholidayclubbed Salesforce的Service-Cloud-Consultant最新考古題考試培訓資料利用它來準備考試是一場冒險，那麼整個生命就是一場冒險，走得最遠的人常常就是願意去做願意去冒險的人。更何況Royalholidayclubbed Salesforce的Service-Cloud-Consultant最新考古題考試培訓資料是由眾多考生用實踐證明了，它帶給每位考生的成功也是真實有效的，成功有夢想和希望固然重要，但更重要的是去實踐和證明，Royalholidayclubbed Salesforce的Service-Cloud-Consultant最新考古題考試培訓資料是被證明一定會成功的，選擇了它，你還有什麼理由不成功呢！還在為不知道怎麼通過的Service-Cloud-Consultant最新考古題認證考試而煩惱嗎？現在終於不用擔心這個問題啦。

Salesforce Service Cloud Consultant Service-Cloud-Consultant 如果你想輕鬆通過考試，那麼快來試試吧。

我們都很清楚 Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant最新考古題認證考試在IT行業中的地位是駐足輕重的地位，但關鍵的問題是能夠拿到Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant最新考古題的認證證書不是那麼簡單的。選擇捷徑、使用技巧是為了更好地獲得成功。如果你想獲得一次就通過Service-Cloud-Consultant 考試心得認證考試的保障，那麼Royalholidayclubbed的Service-Cloud-Consultant 考試心得考古題是你唯一的、也是最好的選擇。

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你在煩惱什麼呢？是因為Salesforce的Service-Cloud-Consultant最新考古題認證考試而煩惱嗎？確實，Service-Cloud-Consultant最新考古題考試是一門很難通過的考試。但是你也不用過分擔心。只要你利用了適當的方法，輕鬆地通過考試也不是不可能的。那麼你知道什麼是適當的方法嗎？使用Royalholidayclubbed的Service-Cloud-Consultant最新考古題資料就是一種最好不過的方法。Royalholidayclubbed一直以來幫助了很多參加IT認定考試的考生，並且得到了大家的一致好評。這個資料可以保證你一次通過考試，請放心使用。

Salesforce Service-Cloud-Consultant最新考古題認證證書是很多知名IT企業錄用人的依據之一，所以這個認證考試現在很熱門。同時Royalholidayclubbed也被很多人認可了，也很受一大部分人的信賴，也幫助了很多人成就了小小的夢想。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D

QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D

QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A

QUESTION NO: 4
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C

QUESTION NO: 5
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A

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Updated: May 28, 2022

by RHC.

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