CRT-261認證題庫 & Salesforce Certification Preparation For Service Cloud Consultant通過考試 - Royalholidayclubbed

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IT認證考試有很多種。你參加過哪一個考試呢？比如CRT-261認證題庫等很多種考試。這些都是很重要的考試，你想參加哪一個呢？我們在這裏說一下CRT-261認證題庫認證考試。

Salesforce CRT-261認證題庫 - 如果你還是不相信，馬上親身體驗一下吧。

想參加CRT-261認證題庫認證考試嗎？想取得CRT-261認證題庫認證資格嗎？沒有充分準備考試的時間的你應該怎麼通過考試呢？其實也並不是沒有辦法，即使只有很短的準備考試的時間你也可以輕鬆通過考試。那麼怎麼才能做到呢？方法其實很簡單，那就是使用Royalholidayclubbed的CRT-261認證題庫考古題來準備考試。

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CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B

QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C

QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 4
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 5
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

我們網站的Microsoft MS-102-KR學習資料是面向廣大群眾的，是最受歡迎且易使用和易理解的題庫資料。我們提供的Salesforce Peoplecert ITIL-4-Practitioner-Release-Management考古題準確性高，品質好，是你想通過考試最好的選擇，也是你成功的保障。當你感到悲哀痛苦時，最好是去學些什麼東西，比如通過Peoplecert ITIL-4-Practitioner-Deployment-Management考試，獲得該證書可以使你永遠立於不敗之地。雖然通過Salesforce SAP C-TS422-2023認證考試的機率很小，但Royalholidayclubbed的可靠性可以保證你能通過這個機率小的考試。在Royalholidayclubbed網站上你可以免費下載我們提供的關於Salesforce CISI ICWIM認證考試的部分考題及答案測驗我們的可靠性。

Updated: May 28, 2022

by RHC.

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