500-052試題 & 500-052學習指南 - 500-052題庫資料 - Royalholidayclubbed

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500-052 PDF DEMO:

QUESTION NO: 1
Cisco Finesse supports the use of custom call variable layouts.
How does the agent desktop determine which layout to use?
A. The name of the layout is passed to the agent desktop via a keyword variable that is named user layout.
B. The layout is associated to the team under Team Resources.
C. The layout is associated to the CSQ definition.
D. The layout is associated to the desktop layout under Team Resources.
Answer: A

QUESTION NO: 2
Which two Cisco Unified CCX steps invoke another Unified CCX application script? (Choose two.
)
A. Cache Document
B. Trigger Application
C. On Exception Goto
D. Call Subflow
E. Connect
Answer: BD

QUESTION NO: 3
An organization wants to collect an account number from a customer via IVR prompting Then the customer wants to use a keystroke macro to insert the account number into the account number field in the agent CRM desktop application. The keystroke macro will also initiate the CRM desktop application and execute a database lookup from the CRM database server, in order to retrieve the customer record
Which product provides these capabilities at the lowest cost?
A. Cisco Unified IP IVR
B. Cisco Unified CCX Standard
C. Cisco Unified CCX Enterprise
D. Cisco Unified CCX Premium
E. Cisco Unified CCX Enhanced
Answer: E

QUESTION NO: 4
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled
Answer: A, D

QUESTION NO: 5
The Cisco Unified Real-Time Monitoring Tool enables you to perform which three actions?
(Choose three.)
A. Plot and view performance data.
B. Monitor the replication status of historical data store.
C. Monitor the Cisco Unified CCX CTI port status and take corrective action.
D. Download log files from Cisco Unified CCX nodes.
E. Check the number of active calls in the Cisco Unified CCX system.
F. Monitor the WAN link status.
Answer: A, C, D

當您真的了解我們產品的可靠性之后，您會毫不猶豫的購買它，因為Cisco ServiceNow CIS-EM是您最好的選擇，甚至是您未來職業生涯成功不可缺少的。 SAP C-S4CS-2502 - Royalholidayclubbed不僅可靠性強，而且服務也很好。在你還在猶豫選擇我們Royalholidayclubbed之前，你可以先嘗試在我們Royalholidayclubbed免費下載我們為你提供的關於Cisco Huawei H20-722_V1.0認證考試的部分考題及答案。 Royalholidayclubbed可以為你免費提供24小時線上客戶服務，如果你沒有通過Cisco Cisco 100-140-KR的認證考試，我們會全額退款給您。 SAP C-THR97-2411 - Royalholidayclubbed不僅可以成就你的夢想，而且還會為你提供一年的免費更新和售後服務。

Updated: May 26, 2022

by RHC.

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