500-052考試重點 - 500-052認證考試解析,Deploying Cisco Unified Contact Center Express - Royalholidayclubbed

 

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500-052 PDF DEMO:

QUESTION NO: 1
Cisco Finesse supports the use of custom call variable layouts.
How does the agent desktop determine which layout to use?
A. The name of the layout is passed to the agent desktop via a keyword variable that is named user layout.
B. The layout is associated to the team under Team Resources.
C. The layout is associated to the CSQ definition.
D. The layout is associated to the desktop layout under Team Resources.
Answer: A

QUESTION NO: 2
Which two Cisco Unified CCX steps invoke another Unified CCX application script? (Choose two.
)
A. Cache Document
B. Trigger Application
C. On Exception Goto
D. Call Subflow
E. Connect
Answer: BD

QUESTION NO: 3
An organization wants to collect an account number from a customer via IVR prompting Then the customer wants to use a keystroke macro to insert the account number into the account number field in the agent CRM desktop application. The keystroke macro will also initiate the CRM desktop application and execute a database lookup from the CRM database server, in order to retrieve the customer record
Which product provides these capabilities at the lowest cost?
A. Cisco Unified IP IVR
B. Cisco Unified CCX Standard
C. Cisco Unified CCX Enterprise
D. Cisco Unified CCX Premium
E. Cisco Unified CCX Enhanced
Answer: E

QUESTION NO: 4
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled
Answer: A, D

QUESTION NO: 5
The Cisco Unified Real-Time Monitoring Tool enables you to perform which three actions?
(Choose three.)
A. Plot and view performance data.
B. Monitor the replication status of historical data store.
C. Monitor the Cisco Unified CCX CTI port status and take corrective action.
D. Download log files from Cisco Unified CCX nodes.
E. Check the number of active calls in the Cisco Unified CCX system.
F. Monitor the WAN link status.
Answer: A, C, D

Royalholidayclubbed Cisco的Databricks Associate-Developer-Apache-Spark-3.5考試培訓資料將是你成就輝煌的第一步,有了它,你一定會通過眾多人都覺得艱難無比的Cisco的Databricks Associate-Developer-Apache-Spark-3.5考試認證,獲得了這個認證,你就可以在你人生中點亮你的心燈,開始你新的旅程,展翅翱翔,成就輝煌人生。 我們的Cisco Huawei H29-111_V1.0 認證考試的考古題是Royalholidayclubbed的專家不斷研究出來的。 API API-580 - 這是通過考試最快的捷徑了。 Cisco CIDQ IDPX認證考試是IT人士在踏上職位提升之路的第一步。 你已經取得了這個重要的認證資格嗎?比如,你已經參加了現在參加人數最多的Huawei H14-411_V1.0考試了嗎?如果還沒有的話,你應該儘快採取行動了。

Updated: May 26, 2022

 

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