500-052參考資料 -新版500-052題庫上線 & Deploying Cisco Unified Contact Center Express - Royalholidayclubbed

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Cisco 500-052參考資料認證考試在競爭激烈的IT行業中越來越受歡迎，報名參加考試的人越來越多。但是它的難度並沒有減小，依然很難通過考試，畢竟這是個權威的檢驗電腦專業知識和資訊技術能力的考試。一般人為了通過Cisco 500-052參考資料認證考試都需要花費大量的時間和精力來復習備考。我們Royalholidayclubbed免費更新我們研究的培訓材料，這意味著你將隨時得到最新的更新的500-052參考資料考試認證培訓資料，只要500-052參考資料考試的目標有了變化，我們Royalholidayclubbed提供的學習材料也會跟著變化，我們Royalholidayclubbed知道每個考生的需求，我們將幫助你通過你的500-052參考資料考試認證，以最優惠最實在的價格和最高超的品質來幫助每位考生，讓你們順利獲得認證。我們承諾，如果你使用了Royalholidayclubbed的最新的Cisco 500-052參考資料 認證考試練習題和答案卻考試失敗，Royalholidayclubbed將會全額退款給你。

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500-052 PDF DEMO:

QUESTION NO: 1
Cisco Finesse supports the use of custom call variable layouts.
How does the agent desktop determine which layout to use?
A. The name of the layout is passed to the agent desktop via a keyword variable that is named user layout.
B. The layout is associated to the team under Team Resources.
C. The layout is associated to the CSQ definition.
D. The layout is associated to the desktop layout under Team Resources.
Answer: A

QUESTION NO: 2
Which two Cisco Unified CCX steps invoke another Unified CCX application script? (Choose two.
)
A. Cache Document
B. Trigger Application
C. On Exception Goto
D. Call Subflow
E. Connect
Answer: BD

QUESTION NO: 3
An organization wants to collect an account number from a customer via IVR prompting Then the customer wants to use a keystroke macro to insert the account number into the account number field in the agent CRM desktop application. The keystroke macro will also initiate the CRM desktop application and execute a database lookup from the CRM database server, in order to retrieve the customer record
Which product provides these capabilities at the lowest cost?
A. Cisco Unified IP IVR
B. Cisco Unified CCX Standard
C. Cisco Unified CCX Enterprise
D. Cisco Unified CCX Premium
E. Cisco Unified CCX Enhanced
Answer: E

QUESTION NO: 4
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose
A. Longest available
B. Least skilled
C. Most handled contacts
D. Most skilled
Answer: A, D

QUESTION NO: 5
The Cisco Unified Real-Time Monitoring Tool enables you to perform which three actions?
(Choose three.)
A. Plot and view performance data.
B. Monitor the replication status of historical data store.
C. Monitor the Cisco Unified CCX CTI port status and take corrective action.
D. Download log files from Cisco Unified CCX nodes.
E. Check the number of active calls in the Cisco Unified CCX system.
F. Monitor the WAN link status.
Answer: A, C, D

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Updated: May 26, 2022

by RHC.

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