MB-230題庫資料，Microsoft MB-230認證題庫 & Microsoft Dynamics 365 Customer Service Functional Consultant - Royalholidayclubbed

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Royalholidayclubbed Microsoft的MB-230題庫資料考試認證培訓資料是互聯網裏最好的培訓資料，在所有的培訓資料裏是佼佼者。它不僅可以幫助你順利通過考試，還可以提高你的知識和技能，也有助於你的職業生涯在不同的條件下都可以發揮你的優勢，所有的國家一視同仁。你已經看到Royalholidayclubbed Microsoft的MB-230題庫資料考試認證培訓資料，是時候做出選擇了，你甚至可以選擇其他的產品，不過你要知道我們Royalholidayclubbed帶給你的無限大的利益，也只有Royalholidayclubbed能給你100%保證成功，Royalholidayclubbed能讓你有個美好的前程，讓你以後在IT行業有更寬廣的道路可以走，高效率的工作在資訊技術領域。我們Royalholidayclubbed不僅僅提供優質的產品給每位元考生，而且提供完善的售後服務給每位考生，如果你使用了我們的產品，我們將讓你享受一年免費的更新，並且在第一時間回饋給每位考生，讓你及時得到更新的最新的考試資料，以最大效益的服務給每位元考生。

Microsoft Dynamics 365 MB-230 Royalholidayclubbed有你們需要的最新最準確的考試資料。

Microsoft Dynamics 365 MB-230題庫資料 - Microsoft Dynamics 365 Customer Service Functional Consultant 在真實的生命裏，每樁偉業都有信心開始，並由信心跨出第一步。長時間以來，Royalholidayclubbed已經得到了眾多考生的認可。如果你不相信的話，你可以向你身邊的人打聽一下，肯定有人曾經使用過Royalholidayclubbed的資料。

這些都是很重要的考試，你想參加哪一個呢？我們在這裏說一下MB-230題庫資料認證考試。如果你想參加這個考試，那麼Royalholidayclubbed的MB-230題庫資料考古題可以幫助你輕鬆通過考試。Microsoft的認證考試最近越來越受到大家的歡迎了。

Microsoft MB-230題庫資料 - 你可以點擊Royalholidayclubbed的網站下載考古題的demo。

想參加MB-230題庫資料認證考試嗎？想取得MB-230題庫資料認證資格嗎？沒有充分準備考試的時間的你應該怎麼通過考試呢？其實也並不是沒有辦法，即使只有很短的準備考試的時間你也可以輕鬆通過考試。那麼怎麼才能做到呢？方法其實很簡單，那就是使用Royalholidayclubbed的MB-230題庫資料考古題來準備考試。

經過考試認證數據中心顯示，Royalholidayclubbed提供最準確和最新的IT考試資料，幾乎包括所有的知識點，是最好的自學練習題，幫助您快速通過MB-230題庫資料考試。期待成為擁有MB-230題庫資料認證的專業人士嗎？想減少您的認證成本嗎？想通過MB-230題庫資料考試嗎？如果你回答“是”，那趕緊來參加考試吧，我們為您提供涵蓋真實測試的題目和答案的試題。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

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Updated: May 28, 2022

by RHC.

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