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如果使用我們的MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant考古题推薦考古題沒有通過考試,我們將無條件的退款。 Royalholidayclubbed的資深IT專家在不斷研究出各種成功通過Microsoft MB-230 學習指南認證考試的方案,他們的研究成果可以100%保證一次性通過Microsoft MB-230 學習指南 認證考試。。

通過擁有技術含量的Microsoft MB-230考古题推薦認證資格,您可以使自己在一家新公司獲得不錯的工作機會,來提升你的IT技能,有一個更好的職業發展道路。我們的MB-230考古题推薦考古題是可靠,經濟實惠,品質最高的題庫資料,以幫助考生解決如何通過Microsoft MB-230考古题推薦考試的問題。我們還會不定期的更新所有考試的考古題,想獲得最新的MB-230考古题推薦考古題就在我們的網站,確保你成功通過MB-230考古题推薦考試,實現夢想!

Microsoft MB-230考古题推薦 - 人之所以能,是相信能。

在21世紀這個IT行業如此輝煌的時代,競爭是很激烈的。理所當然的,在IT行業中Microsoft MB-230考古题推薦認證考試成為了一個很熱門的考試。報名參加考試的人越來越多,並且能通過這個認證考試也是那些雄心勃勃的IT專業人士的夢想。

因為這個考古題的命中率非常高,只要你認真記住考古題裏面出現的問題和答案,那麼你就可以通過MB-230考古题推薦考試。你已經報名參加Microsoft的MB-230考古题推薦認證考試了嗎?“馬上就要到考試的時間了,但是我還是沒有信心通過考試,應該怎麼辦呢?有捷徑可以讓我順利通過考試嗎?看參考書的時間也不夠了。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

Microsoft AZ-104 - Royalholidayclubbed是可以帶你通往成功之路的網站。 为了能够高效率地准备Microsoft PL-300-KR认证考试,你知道什么工具是值得使用的吗?我来告诉你吧。 Royalholidayclubbed的線上培訓有著多年的經驗,可以為參加Microsoft PCI SSC QSA_New_V4 認證考試的考生提供高品質的學習資料,來能滿足考生的所有需求。 那麼,什麼資料有讓你選擇的價值呢?你選擇的是不是Royalholidayclubbed的ATLASSIAN ACP-100考古題?如果是的話,那麼你就不用再擔心不能通過考試了。 我們的Royalholidayclubbed Microsoft的Microsoft SC-300考古題及答案為你準備了你需要的一切的考試培訓資料,和實際認證考試一樣,選擇題(多選題)有效的幫助你通過考試。

Updated: May 28, 2022

 

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