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人生充滿選擇,選擇不一定給你帶來絕對的幸福,但選擇給了你絕對的機會,而一旦錯過選擇,只能凝望。 Royalholidayclubbed Microsoft的MB-230考古題介紹考試培訓資料是每個IT人士通過IT認證必須的培訓資料,有了這份考試資料就等於手握利刃,所有的考試難題將迎刃而解。 Royalholidayclubbed Microsoft的MB-230考古題介紹考試培訓資料是針對性強,覆蓋面廣,更新快,最完整的培訓資料,有了它,所有的IT認證都不要害怕,你都會順利通過的。 如果你是一名IT職員,你想升職嗎?你想成為一名專業的IT技術專家嗎?那就趕緊報名參加Microsoft的MB-230考古題介紹考試認證吧!你也知道這個認證對你們來說是多麼的重要,不要擔心考不過,不要懷疑自己的能力,只要參加了Microsoft的MB-230考古題介紹考試認證。所有的備考問題都來找Royalholidayclubbed,它是一家專業的IT認證培訓網站,有了它在,你考試難題將不攻而破,Royalholidayclubbed Microsoft的MB-230考古題介紹考試認證培訓資料可以幫助你輕鬆的應對考試,它幫助過的考生數不勝數,保證100%成功,還不趕緊行動,點擊Royalholidayclubbed,早日實現你的IT夢吧。 這絕對是一個可以保證你通過MB-230考古題介紹考試的資料。

Microsoft Dynamics 365 MB-230 怎麼樣,你肯定也是這樣認為的吧。

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MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

很多準備參加Microsoft Adobe AD0-E907 認證考試的考生在網上也許看到了很多網站也線上提供有關Microsoft Adobe AD0-E907 認證考試的資源。 選擇最新版本的Microsoft Snowflake DAA-C01考古題,如果你考試失敗了,我們將全額退款給你,因為我們有足夠的信心讓你通過Snowflake DAA-C01考試。 SAP C-S4CPB-2502 - 如果你考試失敗,我們會全額退款給你。 然而如何簡單順利地通過Microsoft Salesforce MKT-101認證考試?我們的Royalholidayclubbed在任何時間下都可以幫您快速解決這個問題。 American Society of Microbiology ABMM - 這樣花少量的時間和金錢換取如此好的結果,是值得的。

Updated: May 28, 2022

 

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