MB-230參考資料 - Microsoft新版MB-230題庫 & Microsoft Dynamics 365 Customer Service Functional Consultant - Royalholidayclubbed

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所有的IT人士都熟悉的Microsoft的MB-230參考資料考試認證，並且都夢想有那頂最苛刻的認證，這是由被普遍接受的Microsoft的MB-230參考資料考試認證的最高級別認證，你可以得到你的職業生涯。你擁有了它嗎？所謂最苛刻，也就是考試很難通過，這個沒關係，有Royalholidayclubbed Microsoft的MB-230參考資料考試認證培訓資料在手，你就會順利通過考試，並獲得認證，所謂的苛刻是因為你沒有選擇好的方式方法，選擇Royalholidayclubbed，你將握住成功的手，再也不會與它失之交臂。如果你發現我們MB-230參考資料有任何品質問題或者沒有考過，我們將無條件全額退款，Royalholidayclubbed是專業提供Microsoft的MB-230參考資料最新考題和答案的網站，幾乎全部覆蓋了MB-230參考資料全部的知識點.。我們都是平平凡凡的普通人，有時候所學的所掌握的東西沒有那麼容易徹底的吸收，所以經常忘記，當我們需要時就拼命的補習，當你看到Royalholidayclubbed Microsoft的MB-230參考資料考試培訓資料是，你才明白這是你必須要購買的，它可以讓你毫不費力的通過考試，也可以讓你不那麼努力的補習，相信Royalholidayclubbed，相信它讓你看到你的未來美好的樣子，再苦再難，只要Royalholidayclubbed還在，總會找到希望的光明。

Microsoft Dynamics 365 MB-230 Royalholidayclubbed有龐大的資深IT專家團隊。

Microsoft Dynamics 365 MB-230參考資料 - Microsoft Dynamics 365 Customer Service Functional Consultant 體驗過之後再購買，這樣可以避免你因為不知道資料的品質而盲目購買以後覺得後悔這樣的事情。如果你選擇了Royalholidayclubbed的幫助，我們一定不遺餘力地幫助你通過考試。而且我們還會為你提供一年的免費的更新考試練習題和答案的售後服務。

但是，他們都不能保證考試資料的品質，同時也不能給你考試失敗就全額退款的保障。比起那些普通的參考資料，Royalholidayclubbed的MB-230參考資料考古題完全是一個值得你利用的工具。在Royalholidayclubbed的指導和幫助下，你完全可以充分地準備考試，並且可以輕鬆地通過考試。

Microsoft MB-230參考資料 - 在這種情況下，如果一個資格都沒有就趕不上別人了。

我們Royalholidayclubbed全面提供Microsoft的MB-230參考資料考試認證資料，為你提示成功。我們的培訓資料是由專家帶來的最新的研究材料，你總是得到最新的研究材料，保證你的成功會與我們Royalholidayclubbed同在，我們幫助你，你肯定從我們這裏得到最詳細最準確的考題及答案，我們培訓工具定期更新，不斷變化的考試目標。其實成功並不遠，你順著Royalholidayclubbed往下走，就一定能走向你專屬的成功之路。

我們保證MB-230參考資料考古題的品質，百分之百通過考試，對于購買我們網站MB-230參考資料題庫的客戶，還可以享受一年更新服務。在Microsoft的MB-230參考資料考試題庫頁面中，我們擁有所有最新的考古題，由Royalholidayclubbed資深認證講師和經驗豐富的技術專家精心編輯而來，完整覆蓋最新試題。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

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Updated: May 28, 2022

by RHC.

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