|
|
 |
CRT-261 Valid Test Testking & Salesforce Lab CRT-261 Questions - Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Our Royalholidayclubbed aims at helping you reward your efforts on preparing for CRT-261 Valid Test Testking exam. If you don't believe it, you can try our product demo first; after you download and check our CRT-261 Valid Test Testking free demo, you will find how careful and professional our Research and Development teams are. If you are still preparing for other IT certification exams except CRT-261 Valid Test Testking exam, you can also find the related exam dumps you want in our huge dumps and study materials. And the warm feedbacks from our customers all over the world prove that we are considered the most popular vendor in this career. our CRT-261 Valid Test Testking study materials are undeniable excellent products full of benefits, so they can spruce up our own image. Why we let you try our CRT-261 Valid Test Testking exam software free demo before you purchase? Why we can give you a promise that we will fully refund the money you purchased our software if you fail CRT-261 Valid Test Testking exam with our dump? Because we believe that our products can make you success.
Salesforce Service Cloud Consultant CRT-261 Your life will be even more exciting.
With all the questons and answers of our CRT-261 - Certification Preparation for Service Cloud Consultant Valid Test Testking study materials, your success is 100% guaranteed. With our CRT-261 Valid Exam Questions Fee study materials, you can have different and pleasure study experience as well as pass CRT-261 Valid Exam Questions Fee exam easily. In order to meet the different need from our customers, the experts and professors from our company designed three different versions of our CRT-261 Valid Exam Questions Fee exam questions for our customers to choose, including the PDF version, the online version and the software version.
If you decide to buy our CRT-261 Valid Test Testking test guide, the online workers of our company will introduce the different function to you. You will have a deep understanding of the three versions of our CRT-261 Valid Test Testking exam questions. We believe that you will like our products.
Salesforce CRT-261 Valid Test Testking - People are engaged in modern society.
Market is a dynamic place because a number of variables keep changing, so is the practice materials field of the CRT-261 Valid Test Testking practice exam. Our CRT-261 Valid Test Testking exam dumps are indispensable tool to pass it with high quality and low price. By focusing on how to help you effectively, we encourage exam candidates to buy our CRT-261 Valid Test Testking practice test with high passing rate up to 98 to 100 percent all these years. Our Salesforce exam dumps almost cover everything you need to know about the exam. As long as you practice our CRT-261 Valid Test Testking test question, you can pass exam quickly and successfully. By using them, you can not only save your time and money, but also pass CRT-261 Valid Test Testking practice exam without any stress.
One of the great advantages is that you will soon get a feedback after you finish the exercises. So you are able to adjust your learning plan of the CRT-261 Valid Test Testking guide test flexibly.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
Microsoft MB-920 learning dumps aim to help students learn easily and effectively that has been developed over many years by many industry experts. Fortinet NSE7_OTS-7.2 test questions have very high quality services in addition to their high quality and efficiency. IBM C1000-078 - In addition, we clearly know that constant improvement is of great significance to the survival of a company. After you use our study materials, you can get GIAC GSOM certification, which will better show your ability, among many competitors, you will be very prominent. Google Associate-Cloud-Engineer - This kind of learning method is convenient and suitable for quick pace of life.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|