|
|
 |
CRT-261 Valid Test Sample Questions & Salesforce Exam CRT-261 Flashcards - Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
As long as the road is right, success is near. Don't be over-anxious, wasting time is robbing oneself. Our Salesforce CRT-261 Valid Test Sample Questions test braindump will be definitely useful for your test and 100% valid. We can make sure that all employees in our company have wide experience and advanced technologies in designing the CRT-261 Valid Test Sample Questions study dump. So a growing number of the people have used our study materials in the past years, and it has been a generally acknowledged fact that the quality of the CRT-261 Valid Test Sample Questions test guide from our company is best in the study materials market. Using CRT-261 Valid Test Sample Questions real questions will not only help you clear exam with less time and money but also bring you a bright future.
Salesforce Service Cloud Consultant CRT-261 So you can take a best preparation for the exam.
Every detail of our CRT-261 - Certification Preparation for Service Cloud Consultant Valid Test Sample Questions exam guide is going through professional evaluation and test. Royalholidayclubbed's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
Our CRT-261 Valid Test Sample Questions study materials absolutely can add more pleasure to your life. You just need a chance to walk out. You can click to see the comments of the CRT-261 Valid Test Sample Questions exam braindumps and how we changed their life by helping them get the CRT-261 Valid Test Sample Questions certification.
Salesforce CRT-261 Valid Test Sample Questions - So you have no reason not to choose it.
Each of us is dreaming of being the best, but only a few people take that crucial step. The key step is to work hard to make yourself better. Our CRT-261 Valid Test Sample Questions study materials may become your right man. Perhaps you have heard of our CRT-261 Valid Test Sample Questions exam braindumps. A lot of our loyal customers are very familiar with their characteristics. And our CRT-261 Valid Test Sample Questions learning quiz have become a very famous brand in the market and praised for the best quality.
Are you IT person? Do you want to succeed? If you want to succeed, please do to buy Royalholidayclubbed's Salesforce CRT-261 Valid Test Sample Questions exam training materials. Our training materials have through the test of practice.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
If you really want to pass the Microsoft GH-200 exam faster, choosing a professional product is very important. Workday Workday-Prism-Analytics - It will help us to pass the exam successfully. As long as you use Cisco 300-745 learning materials and get a Cisco 300-745 certificate, you will certainly be appreciated by the leaders. Royalholidayclubbed's Salesforce Amazon DVA-C02 exam training materials are absolutely trustworthy. According to our overall evaluation and research, seldom do we have cases that customers fail the Huawei H13-222_V1.0 exam after using our study materials.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|