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CIS-CSM Reliable Test Tutorial & CIS-CSM Valid Braindumps - Servicenow Pass4Sure CIS-CSM Pass Guide - Royalholidayclubbed
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Pdf version- it is legible to read and remember, and support customers’ printing request, so you can have a print and practice in papers. Software version-It support simulation test system, and times of setup has no restriction. Remember this version support Windows system users only. It is well known that Royalholidayclubbed provide excellent ServiceNow CIS-CSM Reliable Test Tutorial exam certification materials. Many candidates do not have the confidence to win ServiceNow CIS-CSM Reliable Test Tutorial certification exam, so you have to have Royalholidayclubbed ServiceNow CIS-CSM Reliable Test Tutorial exam training materials. We strongly advise you to purchase all three packages of the CIS-CSM Reliable Test Tutorial exam questions.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 2
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
Which of the following are channels? (Choose two.)
A. Article
B. Contacts
C. Chat
D. Web
Answer: C,D
QUESTION NO: 5
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
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Updated: May 26, 2022
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