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CIS-CSM New Braindumps Sheet & CIS-CSM Valid Exam Study Guide - Servicenow CIS-CSM Reliable Exam Study Guide - Royalholidayclubbed
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CIS-CSM PDF DEMO:
QUESTION NO: 1
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 2
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
Google Professional-Cloud-Network-Engineer - But we keep being the leading position in contrast. Amazon SAA-C03 - Because the training materials it provides to the IT industry have no-limited applicability. Snowflake DAA-C01 study material is in the form of questions and answers like the real exam that help you to master knowledge in the process of practicing and help you to get rid of those drowsy descriptions in the textbook. EMC D-FEN-F-00 - Of course, with studying hard, you can pass the exam. Microsoft SC-300 - We sincerely encourage you to challenge yourself as long as you have the determination to study new knowledge.
Updated: May 26, 2022
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