|
|
 |
CRT-261 Test Syllabus & Salesforce Study CRT-261 Group - Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
The CRT-261 Test Syllabus exam materials are in the process of human memory, is found that the validity of the memory used by the memory method and using memory mode decision, therefore, the CRT-261 Test Syllabus training materials in the process of examination knowledge teaching and summarizing, use for outstanding education methods with emphasis, allow the user to create a chain of memory, the knowledge is more stronger in my mind for a long time by our CRT-261 Test Syllabus study engine. Our CRT-261 Test Syllabus exam torrent are updating according to the precise of the real exam. Our CRT-261 Test Syllabus test prep to help you to conquer all difficulties you may encounter. First of all, our researchers have made great efforts to ensure that the data scoring system of our CRT-261 Test Syllabus test questions can stand the test of practicality.
Salesforce Service Cloud Consultant CRT-261 Action always speaks louder than words.
If you are satisfied with our CRT-261 - Certification Preparation for Service Cloud Consultant Test Syllabus training guide, come to choose and purchase. Our CRT-261 Reliable Study Questions Files exam materials are famous among candidates. Once they need to prepare an exam, our CRT-261 Reliable Study Questions Files study materials are their first choice.
All experts and professors of our company have been trying their best to persist in innovate and developing the CRT-261 Test Syllabus test training materials all the time in order to provide the best products for all people and keep competitive in the global market. We believe that the study materials will keep the top selling products. We sincerely hope that you can pay more attention to our CRT-261 Test Syllabus study questions.
Salesforce CRT-261 Test Syllabus - Just make your own decisions.
According to personal propensity and various understanding level of exam candidates, we have three versions of CRT-261 Test Syllabus study guide for your reference. They are the versions of the PDF, Software and APP online. If you visit our website on our CRT-261 Test Syllabus exam braindumps, then you may find that there are the respective features and detailed disparities of our CRT-261 Test Syllabus simulating questions. And you can free donwload the demos to have a look.
But even the best people fail sometimes. In addition to the lack of effort, you may also not make the right choice on our CRT-261 Test Syllabus exam questions.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
And our IBM C1000-185 study braindumps deliver the value of our services. You really need our Juniper JN0-683 practice materials which can work as the pass guarantee. We want to finish long term objectives through customer satisfaction and we have achieved it already by our excellent SAP C_C4H47_2503 exam questions. Obtaining the Huawei H20-813_V1.0 certification is not an easy task. Huawei H19-483_V1.0 - Through the trial you will have different learning experience, you will find that what we say is not a lie, and you will immediately fall in love with our products.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|