|
|
 |
CRT-261 Question - CRT-261 Valid Test Bootcamp Materials & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
When we started offering Salesforce CRT-261 Question exam questions and answers and exam simulator, we did not think that we will get such a big reputation. What we are doing now is incredible form of a guarantee. Royalholidayclubbed guarantee passing rate of 100%, you use your Salesforce CRT-261 Question exam to try our Salesforce CRT-261 Question training products, this is correct, we can guarantee your success. The CRT-261 Question practice dumps can allow users to use the time of debris anytime and anywhere to study and make more reasonable arrangements for their study and life. Choosing our CRT-261 Question simulating materials is a good choice for you, and follow our step, just believe in yourself, you can do it perfectly! When you choose our products, we also provide one year of free updates.
Salesforce Service Cloud Consultant CRT-261 Select Royalholidayclubbed is to choose success.
One strong point of our APP online version is that it is convenient for you to use our CRT-261 - Certification Preparation for Service Cloud Consultant Question exam dumps even though you are in offline environment. Are you a brave person? If you did not do the best preparation for your IT certification exam, can you take it easy? Yes, of course. Because you have Royalholidayclubbed's Salesforce Valid Free CRT-261 Study Questions exam training materials.
With the help of our CRT-261 Question study guide, you can adjust yourself to the exam speed and stay alert according to the time-keeper that we set on our CRT-261 Question training materials. Therefore, you can trust on our CRT-261 Question exam materials for this effective simulation function will eventually improve your efficiency and assist you to succeed in the CRT-261 Question exam. And we believe you will pass the CRT-261 Question exam just like the other people!
Salesforce CRT-261 Question - We provide one –year free updates; 3.
Perhaps you have wasted a lot of time to playing computer games. It doesn’t matter. It is never too late to change. There is no point in regretting for the past. Our CRT-261 Question exam questions can help you compensate for the mistakes you have made in the past. You will change a lot after learning our CRT-261 Question study materials. And most of all, you will get reward by our CRT-261 Question training engine in the least time with little effort.
If you master all key knowledge points, you get a wonderful score. If you choose our CRT-261 Question exam review questions, you can share fast download.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
DAMA DMF-1220 - There is no doubt that the certification has become more and more important for a lot of people, especial these people who are looking for a good job, and it has been a general trend. ISC CISSP - Please totally trust the accuracy of questions and answers. The high quality of the Salesforce Sharing-and-Visibility-Architect reference guide from our company resulted from their constant practice, hard work and their strong team spirit. Preparing for the ATLASSIAN ACP-620-KR real exam is easier if you can select the right test questions and be sure of the answers. Also, we will offer good service to add you choose the most suitable HP HPE2-B10 practice braindumps since we have three different versions of every exam product.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|