|
|
 |
CRT-261 Exam Notes - Salesforce Certification Preparation For Service Cloud Consultant Valid Test Experience - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Our CRT-261 Exam Notes dumps torrent files will be the best resources for your real test. If you choose our products, we will choose efficient & high-passing preparation materials. If you find someone around has a nice life go wild, it is because that they may have favored the use of study & work method different from normal people. Maybe the next successful people in the IT industry is you. Royalholidayclubbed have a strong It expert team to constantly provide you with an effective training resource. Our CRT-261 Exam Notes dumps pdf vce is absolutely the right and valid study material for candidates who desired to pass the CRT-261 Exam Notes actual test.
Salesforce Service Cloud Consultant CRT-261 With it, you will get a different life.
What made our CRT-261 - Certification Preparation for Service Cloud Consultant Exam Notes study guide so amazing? The answer that we only supply the latest and valid CRT-261 - Certification Preparation for Service Cloud Consultant Exam Notes exam braindumps for our customers and first-class after-sales services come after the first-class CRT-261 - Certification Preparation for Service Cloud Consultant Exam Notes learning engine. Royalholidayclubbed of Salesforce New CRT-261 Test Notes exam materials is the source of your success. With this training materials, you will speed up the pace of success, and you will be more confident.
We regard the customer as king so we put a high emphasis on the trust of every users, therefore our security system can protect you both in payment of CRT-261 Exam Notes guide braindumps and promise that your computer will not be infected during the process of payment on our CRT-261 Exam Notes study materials. Moreover, if you end up the cooperation between us,we have the responsibility to delete your personal information on CRT-261 Exam Notes exam prep. In a word, Wwe have data protection act for you to avoid information leakage!
Salesforce CRT-261 Exam Notes - You can copy to your mobile, Ipad or others.
Different from other similar education platforms, the CRT-261 Exam Notes quiz guide will allocate materials for multi-plate distribution, rather than random accumulation without classification. How users improve their learning efficiency is greatly influenced by the scientific and rational design and layout of the learning platform. The Certification Preparation for Service Cloud Consultant prepare torrent is absorbed in the advantages of the traditional learning platform and realize their shortcomings, so as to develop the CRT-261 Exam Notes test material more suitable for users of various cultural levels. If just only one or two plates, the user will inevitably be tired in the process of learning on the memory and visual fatigue, and the CRT-261 Exam Notes test material provided many study parts of the plates is good enough to arouse the enthusiasm of the user, allow the user to keep attention of highly concentrated.
Our CRT-261 Exam Notes dumps torrent contains everything you want to solve the challenge of real exam. Our CRT-261 Exam Notes free dumps demo will provide you some basic information for the accuracy of our exam materials.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
What we attach importance to in the transaction of latest Huawei H20-911_V1.0 quiz prep is for your consideration about high quality and efficient products and time-saving service. Our website offers you the latest preparation materials for the PMI DAVSC real exam and the study guide for your review. To add up your interests and simplify some difficult points, our experts try their best to simplify our SAP C-WME-2506 study material and help you understand the learning guide better. Accordingly there are huge changes on the study models of our Peoplecert ITIL-4-BRM exam dumps as well. What's more, the latest version of our Huawei H13-528_V1.0 study materials will be a good way for you to broaden your horizons as well as improve your skills.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|